Lorenzo C.
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Very sad to have to give one star. Unfortunately, I never received the rope, even though they say HR Parcel delivered it to me — but that never happened. It was probably stolen by someone from HR Parcel, or maybe they just carelessly left the package outside the door without ringing the intercom and walked away. I expected more support from you, maybe a refund or a replacement rope, especially considering it’s not cheap. But nothing… I guess it just wasn’t meant to be.
