Urbandi ReviewsSee store reviews

An excellent experience from start to finish. I wanted floating shelves for our laundry room facelift. I first contacted customer service to clarify on the wood color. I got an immediate response and was provided additional photos to help make my decision. The shelves were shipped right away and arrived well packed. The shelves are absolutely beautiful and exactly what I wanted. Instructions were easy. Install went well and as expected. The wall they were installed on was the exact length of the...

Wonderful company. My floating shelves in the Aged Oak were perfect for my kitchen redo. Great quality, easy to install, and amazing customer service. I had the smaller shelves custom made as I needed them smaller than the sizes provided on the website. I used the website Help Chat and had all my answers and my order done in a matter of minutes. Arrived on time and in well protected shipping materials. Love everything about them!! I will be ordering a matching mantel for my fireplace! Can't go w...

From the very first contact, they demonstrated a high level of professionalism. Communication was clear, prompt, and attentive to every detail. They delivered exactly within the agreed timeline, worked responsibly, and proved to be a serious and reliable company throughout the entire process. The floating shelves they installed in my family room exceeded my expectations. The quality of the materials is outstanding, solid, perfectly aligned, with clean finishes and a premium look. They not only ...

These are the most perfect shelves for my coffee center! Just the length, width, and color I wanted. They are beautifully made with straight boards, flawless corners, and easy installation instructions. Very impressive! I had never installed floating shelves before and managed these pretty well, if I do say so myself. The only negative (and it’s very minor) was the strong odor of stain or varnish when I first unpacked the shelves. After letting them sit in the garage for a couple of days, the sm...

The rustic mantle looks beautiful and is exactly what I needed! It is surprisingly lightweight, yet sturdy. The Urbandi customer service was excellent as well. I contacted them prior to ordering to make sure the mantle would work for my uneven stone fireplace. They told me to note “special installation” in the order, which included a different mounting piece. After receiving the mantle about two weeks later, I contacted customer service again to determine the best hardware for my applicat...

Totally satisfied with the mantle from Mantle we bought from URBANDI. It warms up our jam room/ man cave. Very easy to install. We needed an uneven surface mounting bracket which can only be purchased through URBANDI. We ordered through Wayfair but the only way to get the uneven surface mounting bracket was direct through URBANDI. It was also less expensive ordering direct. It took a while to get but was well worth it. Julia in customer service was VERY responsive and helpful in the process. I ...

Overall they're great. Very nice shelves. They were surprisingly light for their size and thickness so I'm wondering if they're hollow. That's not a negative thing, just an observation, because they look well made. Much much better than the look-a-like wood options found on the popular online shopping sites. My only issue is that they don't look like the color on the website. I got aged barrel and it arrived looking more grayish, than the brown color I was expecting. Could be more of an issue wi...