Michael S.
Great lock. Replaced an old Samsung lock so very happy with the ease of swapping around to a more modern model.
Samsung Smart Door Locks ReviewsSee store reviews
Zigbang ( Previously Samsung ) SHP‑H60F Stylish Handle Smart Lock
Mark J.
Great whilst it lasted! In 3 years be prepared to fork out another $300-500 bucks because the lock won't stop auto opening and closing and activating privacy, essentially locking you out!! Service support recommendation, upgrade to the new one for $305.
Samsung SHP-DS510
+2Vijay P.
It’s look like very unprofessional work. First time the guy came to put the lock. He did not clean styker and second time he put on door. My both door is rubbing each other. I have tried to contact them many time but no respond at all. Very poor customer services. I am willing to give negative rating if I would have option for that.
Samsung SHP-DR708
Rahul K.
Excellent lock, it’s super convenient. No more scares if I forget my keys at home. Great alarm system as well. Really happy with the support service by Digital Door Locks whenever I get confused with the techy stuff related to the locking mechanism.
Digital Door Lock SHP-DH537
Matt W.
Amazing product. It has been so easy to enter and exit from door. We bought this for our son’s place as he always forgets his key and never locks the door. Fingerprint access is amazing and auto lock great. Also love the app and would recommended product highly!
Smart Door Lock SHP-DP609
Poe
Got the install package together with the lock, and Marcel did a good job, but due to a mixup, the 708 was installed. He came back to replace it with the 609 as ordered, and after using both, I’m glad I ordered the 609, which is simpler to use, more responsive and has more features we use.
The Samsung setup isn’t that intuitive but got there. The app could also offer more granularity in what it notifies, as the novelty of being notified of every opening and closing wears off quickly.
Smart Door Lock SHP-DP609
Carol K.
This would have to be the best invention ever and what makes it better is it’s a Samsung product!!! If your like me and always lose your keys or lock yourself out of the house this door lock is for you. Love the way you can save codes for other people to enter if your not home. I recommend this door lock to everyone. Thank you Samsung for this amazing door lock!!!
Samsung SHS-P718
David P.
The process of booking a Tradesman to install was easy and straight forward. The installation was spot on; Mattias who installed was prompt and friendly. Overall experience was great. I recommend Samsung Digital Door Lock to anyone looking for modern, easy to use elegant door lock.
Samsung SHP-DH537
Ian B.
Great lock. Easily fits in between my security screen and the door. Simple to install. Instructions to help and plenty of videos online to aid you. Love it. No need to lock the door anymore. Just pull it closed.
Samsung SHP-DH537
Steve H.
Door lock is excellent and easy to use. Very stylish and practical. Still need to work out all its features. There was a little delay in getting it installed...but overall it was a good experience
Samsung SHS-P718
Craig W.
I have just purchased a property and was having problems with the lock not opening. I called up the hotline and spoke with Marianne Panis who was amazing helping me diagnose the issue. The hexagonal shaft was broken and the previous owner had tried to install a makeshift replacement which didn’t work. Marianne was helpful, knowledgeable but more importantly patient with me. I’ve now ordered the parts and look forward to installing them by following the link Marianne sent me.
Craig Wilson
Samsung SHP-DH537
Val
I've had a Samsung SHP-A30 door lock on my old office building and loved it so much that I had one installed on my new office. It's a fantastic way to eliminate the need for keys, especially with staff, so there's no need to mess about with lost keys, having them returned at the end of someone's employment, etc. I also use it to assign temporary access codes for our office cleaners, plus, I get a log and notifications of when, and who, opens or locks the door. Using fingerprints is simple, and h...
Samsung SHP-A30
Lindsay H.
The new Zigbang is better than our previous Samsung of similar size, appearance and specifications, and notably doesn’t drain the 8 batteries like the Samsung. Admittedly the battery draining issue is early days with the Zigbang, so we wait with bated breath. A different new issue is that the Zigbang will every now and then present a blank immovable screen to us when we need to enter the house. The only way we can get in is by going around the house to a door we keep a hidden key for. Enormously...
Zigbang ( Previously Samsung ) ZD‑P73 Wi‑Fi Mortise Fingerprint Entry Smart Lock
Cheryl C.
Great little door lock, so much easier when teenagers/young adults forget keys. Or to let visitors in. We all love our smart lock.
1 Year Extended Electrical Warranty
Brendon W.
Easy to install and operate. I love the added feature of random numbers before entering a passcode, making finger print or hotspot detection much harder to crack. Genius device and a fantastic entry set!
Digital Door Lock SHP-DH537
Gem
The lock looks great! very modern and stylish.
We had a new door installed and even the builder was impressed with how easy the lock was to install. We used the you tube videos to figure out how to work it and are really pleased with with our purchase.
Digital Door Lock SHP-DH537
Chun C.
The customer services representative was very friendly, she guild us how to de-alarm the door locker and give us some tips on how to use this door locker, we find this door lock are very handy and protective.
Samsung SHP-DR708
Joe P.
This is a very capable door lock. Pretty straight forward to install on the door. Was relatively easy to configure passcodes, finger prints and mobile app. This provides each family members 3 ways to unlock the front door without needing keys. All modes work well though the mobile app needs to be opened to activate the door opening. The mobile app should be further developed so that all of the configuration could be done via the mobile app.
I called the Samsung Support Line and Marianne pro...
Samsung SHP-DR708
Kevin C.
Easy to install, fits my 40 years old door well, adding fingers to the system is straightforward and easy. You can easily see families and kids returning home from the app now, not only forgetting keys is a thing in the past, opening the door for a family member is also a thing in the past, super practical and super helpful. If you have adopted to smart phones, you would love this for sure.
Samsung SHP-DR708
Mitch L.
The installation of the lock took a while to figure out as the printed instructions are not that clear when it comes to the location of the wires but the online video sorted that issue out. Otherwise the lock is excellent in terms of how it looks and works.
Digital Door Lock SHP-DH537
Kassahun A.
I like the most from my New Samsung Smart lock (DR708) is the convenience and the number of options to unlock the door. All of my family enjoy the easy ways of unlocking the doors with fingerprint pin and in app. The privacy mode features is great. The stylish looks of the door handle is a bonus.
Samsung SHP-DR708
Kim W.
Updated my Samsung Door Lock and could not be happier. This lock is easy to set up and works every time for entry. Does away with keys and I can give and delete access with flexibility. Best purchase ever!
Smart Door Lock SHP-DP609
Meredith H.
This is a great lock for us. Most of our children have moved out and now we don’t need to worry about making sure they all have a copy of the house key. I love the app and can keep track of who’s coming in with the notifications. The two step procedure is a great bonus as is the options available, app, tag and card. We make sure we have the card available for guests staying with us and they never have a problem accessing our home.
Samsung SHP-DS705
Anh N.
Good looking and solid lock. It's so
good to be keyless and the wifi
function is very handy to have.
Samsung's after sale service has
been top notch too so overall a very
good experience. Thanks Samsung
for another great product!
Samsung SHP-DP609
Godfred M.
Fantastic Product, excellent Customer Service!
This product has been troublefree and reliable and highly recommended. I only had to call customer service twice because I wanted to change my old code due to security reasons. Excellent customer service, the lady was so patient with me on the phone. She walked step by step and was very supportive. She has a great atmosphere
Samsung SHP-DS510
Anh N.
Good looking and solid lock. It’s so good to be keyless and the wifi function is very handy to have. Samsung’s after sale service has been top notch too so overall a very good experience. Thanks Samsung for another great product!
Samsung SHP-DP609
Grahame B.
Love that the kids don't get locked out of the house any more. Then ring us to come home to let them in only to find out we don't have any keys either as we all took an uber. In a world where we don't use our car as much any more it's great to not have to cart your keys around . Add a samsung phone and your wallet and keys are completely obsolete.
Samsung SHP-A30
Craig G.
I have owned many homes over many many years and have never felt so comfortable with a security device as I do with the Samsung Door Lock.
It is very easy to use, and whenever I forget something, I simply call Technical Support and not only are they extremely polite, but they ALWAYS assist me overcoming the issue in a very expedient & friendly manner.
I will NEVER purchase any other brand of lock.
Digital Door Lock SHS-3321
S S.
I have got a two locks, one on my main door and one on Laundry door. Very easy to install (because I replaced with existing manual lock) and set up. Just download instructions or follow YouTube videos, plenty available. Best buy for me in terms of technology.
Samsung SHP-A30
Ben L.
Bought this lock from Bunnings actually, DDL also sell it. Ordered installation service from DDL. The installation was quick within 3 days. The door lock is great to use with easy operation
Samsung SHP-DH537
Bassam H.
Fantastic product, saved me a lot of money changing the whole lock
Works awesome
Awesome company to deal with, got it very fast
AML 240 mortise (NEW MORTISE)
Rp R.
It's very easy to operate and manual. The technician is very calm and polite. He came three times without any hesitation as I have to change my the lock because of my door doesn't suit.
Samsung SHP-DH537
Helen
Amazing lock, so smart and easy to set up. Totally worth its price. One small flaw: the fingerprint sensor is too small and so unless you press your finger carefully and exactly inside the square, the door won't open. Other than that, it is perfect!
Samsung SHP-DP609
Adrian B.
Great having a door lock we can open without keys. I've found the chimes and noises other smart locks make very annoying, this one makes few sounds which I appreciate. I won't go back to a traditional lock.
Samsung SHP-DH538
Zoran P.
Great lock. It does what it says. Minor issue with face recognition, but not for all users. Great International support as well.
Zigbang ZD-R70
Graeme H.
We wanted a door lock that we could open without having to worry about carrying our keys every time we left home. This lock answered our wishes completely plus more. It complimented the appearance of our door and gave us peace of mind security wise. We could not be happier.
Digital Door Lock SHP-DH537
Amanda S.
Am really happy with my new door lock easy to use and now don't have to worry about the kids with key as they often lose them. Best door lock purchase ever.
Digital Door Lock SHP-DH537
Shane A.
Hi the lock is great it was it works like a charm keeps my family safe and I like the mag lock Accessory that locks the door soon as you close it so I know everyone is safe
Samsung SHS-3321
Damion G.
Love the door lock.
It makes it easier as my kids are bad for loosing the dam house keys.
With them having finger print entry makes it easier.
Also makes it easy for family to have finger print access.
Well worth the money that's for sure.
Samsung SHP-DH538
Andrew R.
Been using it for 3yrs then it had mechanical problem with opening from the outside, the after sales support is very good, replacement part was sent immediately. The door itself is awesome, we are so used to not carrying key and fire rated too, suitable for apartments.
Samsung SHS-P718
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