This is a follow-up to my original review posted on December 2. Initially, I was disappointed with the taste of the honey and couldn’t even finish a full packet. However, I was incredibly impressed by the customer service I received from Jack. He responded promptly and went above and beyond to assist me. Jack offered helpful suggestions on how to better enjoy the honey and even offered a refund.
I was so impressed with the level of care and service that I declined the refund and decided to give...