The email service point of call has been contracted out to a foreign provider, and is not good enough.
That said, when I had a problem with the hat I brought, I actually received a phone call from βRβ at the factoryβ¦ and I received what was genuinely 5 star, personal service, with an incredibly positive outcome! So I can attest that when buying from AfriBlonde, they actually care that their products are of a standard and quality that will make you want to become a repeat customer!
A company that can learn from experience, and is truly customer focused is one that should not be forgotten when considering a future purchase!