Complaint – Wrong Product Received and Refund Request
Dear Sir/Madam,
I am contacting you regarding my recent order from your website. The product I received does not match the product that I ordered.
According to the advertisement, I ordered the “Home Buddy 3-in-1 robot vacuum with AI sensors and mopping function.” However, the item I received is a completely different and much cheaper model that does not have the features shown on your website.
This is clearly not the product that was adver