I ordered my size, but all 3 pair ran small. I contacted customer support and was advised to keep the too small shoes and new ones in a larger size would be sent after I paid $20 for shipping of the replacements. I realize there is an expense for shipping and handling, so this was acceptable. However, I changed one pair color/style (white) because end of summer season is upon us, and I won't be able to wear white shoes for some time, plus they did not appear to be as well made as the other two.