Daayvis N.Verified
Took a while for arrival and didn’t really like the smell way to fruity
Purchased item
Silk Balm Serum
"Too fruity"
FEM store reviewsSee product reviews
Mia R.Verified
Love the products
Purchased item
Silk Balm Serum
"Great product"
India J.Verified
Customer service is no help
Purchased item
Silkening Mist
"I received my order with missing items. I'm not pleased."
Ashley A.Verified
Everything was great received my items on time
Purchased item
Silkening Mist
"I love my silkening mist spray, my bundles are so silky and smooth like I h..."
Shonna C.Verified
The website was easy to go through and order
Purchased item
Silkening Mist
"LOVEE it , definitely lived up to its expectations !!! I used it on my daug..."
Stephanie S.Verified
Did not make my hair look like the videos online
Purchased item
Silkening Mist
"Did not leave my hair silt like the videos"
Arletta L.Verified
The silking mist had my natural hair super crunchy. This is made for wigs not natural hair.
Purchased item
Silk Smooth Guard (Heat Protectant)
"I was super happy to receive your product but when spraying it comes out in..."
Kimberly S.Verified
Perfection in a bottle
Purchased item
Silkening Mist
"Hair is so silky and shiny"
Marcia L.Verified
Love Love Love FEM!
Purchased item
Silkening Mist
"I use it on my natural hair and my wigs. Hair laid and slayed to the Gods!..."
Latisha W.Verified
Bad product
Purchased item
Silkening Mist
"It ruined my hair.. It dried it out. I want a FULL REFUND!"
Cheryl B.Verified
O
Purchased item
Silkening Mist
"Stop sending me bottles. I only ordered one"
Shantele B.Verified
Everything was good from ordering to receiving the product. Delivery time was good.
Purchased item
Silkening Mist
"This is a complete game changer! I used on yaki hair and its smooth, Soft a..."
Dominique H.Verified
Emails were ignored.
Purchased item
Silkening Mist
"I never received the product!"
Portia R.Verified
Customer service needs to be responsive.
Purchased item
Silkening Mist
"I ordered this product in early December. After a week and no movement, I e..."
Latasha S.Verified
The customer service is a joke. I haven’t been able to use the product yet because it arrived over a week late and I had to pivot to a different hairstyle. I sent several emails with no response but once my bank contacted them about a charge back that’s when they shipped my product and asked me to contact my bank. They said if I chose to keep the product they would provide a 20% code off my next order so I did and I’ve followed up with them twice and still no code. I will not purchase again.
Purchased item
Silkening Mist
"The customer service is a joke. I haven’t been able to use the product yet..."
Sally H.Verified
N/a
Purchased item
Silkening Mist
"N/a"
Kim P.Verified
No
Purchased item
Silkening Mist
"It did nicely on my hair ,I will use it on my clients next"
Kim H.Verified
Amazing Products! Keep up the great work!
Purchased item
Silk Balm Serum
"Buy it! Nowwwww!"
Kiara S.Verified
Never received my package
Purchased item
Silk Smooth Guard (Heat Protectant)
"I never received my package and I been trying to get my money back since De..."
Zafiro G.Verified
Purchasing was fast and easy. Browsing through the site was nice.
Purchased item
Silkening Mist
"I have fine frizzy hair, so there’s typically always flyaways after straigh..."
Tanya W.Verified
I had to send an email to the company and track down my order after 2 weeks to find out why it had not been shipped out. Disappointing. Please do better with timely shipping when payment is received and keeping customers informed.
Purchased item
Silk Balm Serum
"Smells great! I really like how it works as a straightener when blow dryi..."
Sandra W.Verified
I need what I paid for.
Purchased item
Silkening Mist
"I never received it!"
Tanysha J.Verified
Would have liked to try the product but shipping never happened there was a label created but never delivered to ups so unfortunately just won’t try again
Purchased item
Liquid Gold (Hair Growth Oil)
"Order never shipped and so I canceled"
Neche W.Verified
I’m still waiting on the product to ship.
Purchased item
Silkening Mist
"I didn’t even receive it yet."
Rasheedah O.Verified
I ORDERED DECEMBER 16TH & NEVER RECEIVED MY PRODUCT‼️
Purchased item
Silkening Mist
"I NEVER RECEIVED MY PRODUCT‼️😡"
Keleen S.Verified
No will someone resend my order
Purchased item
Silkening Mist
"Never received the product!!!!!"
Ruth O.Verified
Positive
Purchased item
Silk Balm Serum
"Thnk u so much you went above & beyond to help after you found out what my..."
Dayna T.Verified
I emailed a few days ago abt the matter and have yet to receive contact back.
Purchased item
Silkening Mist
"The item leaked out over the delivery process. The bottle was only like a q..."
Tina R.Verified
Just long for shipping but worth the wait
Purchased item
Silk Balm Serum
"Love This Product Best I Ever Tried Love It"
Takeima A.Verified
Ordered dec 10 no confirmation until Dec 20 which it was suppose to be delivered Dec 18th. Came Dec 30 which it was a Christmas gift to my sister who is a hair stylist.
Purchased item
Silkening Mist
"Packaging was very terrible. Top was broken and bottle was not full. The am..."
Sarita C.Verified
Never received order from black Friday
Purchased item
Slick Stick (Hair Wax Stick)
"Never received product"
Tricia G.Verified
Took a month to arrive, didn’t like that.
Purchased item
Silkening Mist
"I really wanna love it, it’s a pretty good product. Def helped with my at h..."
Emari W.Verified
Na
Purchased item
Silkening Mist
"Very good product"
Yolanda H.Verified
Just improve on you distribution time.
Purchased item
Silk Balm Serum
"These products are get but for this to be a local distributor. It took almo..."
Nicole D.Verified
Have to do better with packing and delivery timeframe.
Purchased item
Silkening Mist
"Took a long time to arrive and came unwrapped and spilled out in package ba..."
Jerneia G.Verified
Love all there products would recommend them to everyone
Purchased item
Silkening Mist
"Love this product"
Joy S.Verified
There is no clear contact for customer support when things go wrong
Purchased item
Silkening Mist
"I ordered 2 bottles and only received one. I’ve been trying to contact some..."
Katie W.Verified
You sent a second order without my consent
Purchased item
Silkening Mist
"I don’t like how you sent another order without me ordering"
Francesca D.Verified
No response
Purchased item
Silkening Mist
"I am writing to follow up on my previous email regarding a refund request,..."
Jordan B.Verified
Excited to have found a new favorite.
Purchased item
Silkening Mist
"This does such a nice job and doesn’t make the hair oily."
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