We ordered a harness for our 1-year-old Miniature Bull Terrier and followed all the measuring instructions on their website carefully. But when it arrived, we were shocked to find that the harness is way too short on the back — and that crucial measurement isn’t mentioned anywhere on their site! We felt completely misled. To make matters worse, the customer service was incredibly unhelpful. They expect us to pay for return shipping to the Czech Republic (15 euros from Germany), and if the replac