Of 3 orders placed, only 1 was right. I was missing product and a free gram..when asked, was told I did it wrong. The email states it was a free gram for spending 125..the other buy 5/1 free was a different offer that, yes I did wrong. I was asked what I wanted, I said boof or triple gmo if need same wash. Was told we don't send a higher wash. I get it, being that I was shorted 3 grams and the freebie, the boof would have been a nice gesture for a new customer. I didn't even get an apology.