Great overall experience. Had some shipping issues with USPS because, well, it's USPS BUT it was handled and Trending Custom customer service was great throughout everything. They even offered to replace the entire product with customization if it came to that. Luckily, it didn't. USPS finally found the package. The item was amazing and just as I ordered it. So were all the other items I ordered from them. Highly recommend! Great products and discount codes too!!