I'm sure that somewhere in the fine print, you spell out that there are no refunds. But that is a ridiculous policy for items that cost as much as yours. Now I'm stuck with a $500 credit at a store that I'm (so far) not impressed by. You already have mechanisms in place to make sure people don't wear items and then return them, so why you need a no-refund policy is beyond me. After using my credit, I won't shop here again, nor will I recommend to any friends.