After placing my order and paying through PayPal, I realized that I had forgotten to change my billing address in PayPal. I recently moved from Colorado to Alabama. I contacted your company via email and a gentleman named Paul, I believe, helped me verify my new billing and delivery address. He was most helpful and friendly and understanding. In our culture today we’re accustomed to dealing with computers and it can be a challenge to find personal assistance. Paul and your company valued me.