I also ordered a key chain, but received the wrong one. To be fair, when I reviewed my order it showed a different image from the key chain I really wanted. Went back to make the change, but the image remained the same wrong one. I thought maybe your system was simply confirming I ordered a key chain. I also tried going back into your website to order the correct key chain, but I can't get back in. I assume the traffic on your website is so much we've crashed the site! Will keep trying.