Dear Sir
I am a very unhappy customer.
I originally purchased a 48 color painting
What was sent to me was a 32 color.
The photo has complex lighting and textural/soft highlights that required the 48 colors to capture the tonal changes across the scene.
That is why I paid extra for the additional colors.
The 32 color product that I did receive doesn't even come close to the original photo. (see below).
There was no communication with me stating that the 32 color was going to be sent or that you