I would like to express my disappointment regarding the replacement lamp I just received. Unfortunately, the second lamp has arrived in even worse condition than the first one — the shade is still misaligned and, on top of that, it is dirty.
When purchasing a product of this price range, I expect the highest standards of quality and care. At the very least, if an issue arises and a replacement is sent, there should be a proper quality check to ensure that the item is in perfect condition before