I hope the products they offer, as shown on the website in the magnetic watch box, are true. I don't want them to send completely different products, just copies in packaging that looks like knock-offs of Chinese knock-offs you find on other platforms. And I hope they answer customer service emails because they also owe me for product 5976 and haven't given me any explanation. Honestly, I feel cheated by this bracelet, and I've been using it for over a week.