Richard K.
Easy to order great price.
Purchased item
OPENROAD 12,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"Perfect fit on lj wrangler 06."
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Blake C.
O shopping no problem taking my money making it impossible to track.theres 6 bolts that don't aline like not even close like a 1/4 on some and others like 9/16. You cant open it form the inside so camping in it is impossible. It looks nice but I have 0 fath that it can support what you calmed. And it was expensive as fuck.
Purchased item
Shipping Protection
"Well if you want to track your package good f..."
Janet L.
Unfortunately, the customer service for this company is very poor and the issues we had we had to find other avenues to resolve because they were unresponsive and ignored our emails, and do not have a working phone number.
Purchased item
OPENROAD Sliding Glass Side Truck Cap for Toyota Tacoma (2016-2023) – 5ft Bed
"The truck cap is nice and works well for what..."
Dusty’s R.
Great customer service! Great products! Great prices!
Purchased item
Shipping Protection
"Installing it soon! Everything came safe and..."
Thomas A.
Absolutely no customer service
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"I’ve been trying to get a hold of you guys fo..."
Steve S.
Cap showed up damaged and nothing has been done about it requested replacement parts with no response sent pics as requested and all the response was it doesn’t look like it effects the function of the cap this is true but I payed 3k for a cap thats all scratched up and looks like crap I’m not putting this on my brand new truck I have no choice at this point but to contact my credit card company to dispute these charges after several attempts to resolve my advice to any one else is to stay away
Purchased item
Shipping Protection
"Product showed up very scratched up on two pa..."
James F.
👍
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"👍"
Paul P.
Never buy
Purchased item
OPENROAD Adjustable Bed Rack for Trucks
"Can not contact seller no good because lock w..."
Toby W.
Great
Purchased item
OPENROAD 12,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"Haven't had to use it yet and hopefully dont..."
Cj D.
Excellent service
Purchased item
OPENROAD 12,000lbs Electric Winch with Synthetic Rope-Panther Series 3S
"Great customer service, well made and runs s..."
David L.
Great experience
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Little problem with installing but other wise..."
David K.
Great communication with immediate shipping. Wouldn't hesitate to do business with in the future.
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"Awesome winch at a great price, have it mount..."
Jonathan P.
Great
Purchased item
OPENROAD Awning bracket for Vertical Mounting
"Product was back ordered. Staff were quick t..."
Tim P.
So far everything I’ve ordered from them is perfect. Exactly what I wanted..
Purchased item
Shipping Protection
"Shipping was quick and easy everything arrive..."
Angelo G.
No response from customer service. Cannot get a hold of support.
Purchased item
OPENROAD 270 Degree Awning XL
"One of four light strips isn’t working and ca..."
Dakota G.
Very poor communication and updates.
Purchased item
OPENROAD Aluminum Truck Cap with Three-Color Light
"One of the frame panels was damaged. It was e..."
Gene G.
Great but still waiting for my 10 gallon water tank order.
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"I have not installed it but so far with the p..."
Dallin J.
Great!
Purchased item
OPENROAD 270 Free Standing Awning for Camping-Adventure Series
"Great product."
Manuel V.
Great customer care
Purchased item
Shipping Protection
"Great product"
John I.
Cap package was damaged causing bent corners on panels. Box did not contain 3 color light and I can't get a response from customer service. Terrible experience
Purchased item
OPENROAD Truck Cap Storage Box
"Send me the correct center support brackets...."
Robert E.
Took a month to receive it.
Purchased item
Shipping Protection
"There were a couple of small "blemishes" that..."
Herbie R.
Overall enjoy the product. For parking lot event, from a local Crossfit comp to a outside bbq.
Time will tell if this awning will be love or a regrettable purchase.
Purchased item
OPENROAD 270 Degree Awning XL
"The awning installation was fast, simple. The..."
George G.
Communication on order was not great but am overall happy with the product
Purchased item
OPENROAD 270 Free Standing Awning for Camping-Adventure Series
"Awning works well and sets up fast"
Charlie T.
Placed order over a month ago have only received half of it and cant get any information about rest of order
Purchased item
OPENROAD 270 Awning Side Wall
"Happy withbit but not happy that I haven't re..."
Cody N.
Very easy to find what you need
Purchased item
OPENROAD 13,500lbs electric winch with Synthetic Rope - Panther Series 3S
"Works great and it was really easy to install..."
Brett Y.
Poor customer service
Purchased item
OPENROAD Pressurized Water Tank for Camping Shower
"Poor customer service, give me incorrect mea..."
Lynn P.
Time will tell
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"Do not think it will hold a rack
It is very..."
Duane H.
Fast shipping and excellent customer service.
Purchased item
OPENROAD 270 Free Standing Awning for Camping-Adventure Series
"This awning is better than expected. I have b..."
Gurve D.
can’t get ahold of anyone, waiting on a response is a nightmare and the amount of money i spent twice with waiting on numbers of emails, still waiting
Purchased item
OPENROAD 270 Free Standing Awning for Camping-Adventure Series
"better customer service after spending money..."
Ronald A.
Easy transaction, great deals on your products,I plan on ordering more in the future, so send me that 10% discount soon!👌🏻
Purchased item
Shipping Protection
"I haven’t installed it yet, I am waiting on s..."
Dee B.
Other than not coming with quick release brackets im very impressed with quality
Purchased item
OPENROAD 270 Degree Awning XL
"Very impressed with quality,"
John E.
Your customer service is quite poor
Purchased item
OPENROAD Camping Storage Case – 102L
"I have never received the mounting brackets t..."
Christopher K.
Great company and great products!
Purchased item
OPENROAD Synthetic Soft Shackle Rope, 2" X 23" (38,000lbs)
"Nice soft shackles, especially for the price!..."
Gilbert Z.
Terrible customer service.
Purchased item
OPENROAD Adjustable Bed Rack for Trucks
"Ccustomer service sucks."
Cody G.
Took forever to arrive and forever to get customer service to answer
Purchased item
OPENROAD Truck Cap Storage Box
"Showed up damaged and trying to get customer..."
Ross H.
Shopping was fine.
Receiving the whole order is the only issue.
The missing one box is keeping me from completing install.
That and an obsolete water heater that wasn’t
revealed until I inquired.
I’m still haven’t been able to speak to anyone in person. The customer service phone numbers listed dont work.
Text and email hasn’t fixed the issue
Purchased item
Shipping Protection
"I’m still missing a portion of the order
Cus..."
Raymond H.
The product is fantastic, your customer service, not so much.
Purchased item
OPENROAD 270 Degree Awning XL
"I recently purchased the OpenRoad4wd truck ca..."
Leif B.
No issues with the website or communication.
Purchased item
OPENROAD Pressurized Water Tank for Camping Shower
"Open Road water tank arrived packaged well.
I..."
D. P.
good
Purchased item
OPENROAD Aluminum Retractable Tonneau Cover
"will not stay latched close"
Jason E.
It’s been good so far but only ordered two items. First item was shipped to me in a few days and the other a few weeks.
Purchased item
Shipping Protection
"Quick shipping with no damage to package"
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