The Pod Company Store review | Loox

The Pod Company store reviewsSee product reviews

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Justin S.Verified
They just sent me a new long pod after the valve broke off of mine so my chiller would no longer attach to it and they warrantied it and sent a new one within days! Ive been very happy with their customer service
Chiller Maintenance Pack
Purchased item
Chiller Maintenance Pack
"Showed up in a timely manner to do maintenanc..."
Andrea Y.Verified
Responsive. Only thing I hesitate on to reach "love it" is I anticipated the mystery prize that was going to be included was more than a $10 scratch ticket. After researching and hearing such rave reviews that seemed off, but everything ordered beyond that is great!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Delivery was quick and it is easy to set up"
Pam B.Verified
This company well communicates and delivers as promised.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I’m impressed how all is made and works!!! I’..."
Cody H.Verified
Awesome
The Ice Pod
Purchased item
The Ice Pod
"Great stuff!"
Benjamin C.Verified
Very simple process and to the point.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I love the pod. The setup was very easy and f..."
John S.Verified
quick and efficient
Extra IcePod Drain Valve (Tape & O-ring)
Purchased item
Extra IcePod Drain Valve (Tape & O-ring)
"Ordered the replacement valve for a cracked o..."
Jazmin H.Verified
Quick shipping
The Ice Pod
Purchased item
The Ice Pod
"It’s bigger than I thought but very easy to s..."
Steven M.Verified
Easy.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Gets to 180. Not difficult to set up. No plas..."
Kevin M.Verified
Great product description, awesome delivery time, wonderful overall experience!
The Ice Pod
Purchased item
The Ice Pod
"The pod is incredible. Great quality, super m..."
Caleb F.Verified
Everything has been easy and simple
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I love being able to sauna at home, and with..."
Barry F.Verified
No one knows what is going on Why should I pay freight for something I did not order Service sucks
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"My order is all screwed up I ordered on 10/3..."
Thomas W.Verified
Smooth experience!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Great product overall. Made of high quality..."
Max E.Verified
The Pod Company hit their target delivery dates and even shipped everything out separately to arrive as soon as it possibly could. The quality of the product is exactly what I hoped for and the overall experience has been a delight.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I have used it every single day since I got i..."
Anthony B.Verified
Took to long to receive my product
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Love the quality and ease of use. Look forwar..."
David R.Verified
Good experience. Wild it takes a month to receive.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Works great. Gets hot. Love it!"
Trina D.Verified
All good customer service. They have actual humans who answer the phone if you have questions!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"It feels very well made and safe. Love the ca..."
Erik O.Verified
Easy to order. Great product!
Insulated IcePod Lid
Purchased item
Insulated IcePod Lid
"It's seems to be a good lid. Hope to use it s..."
James C.Verified
Great customer service.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Easy to assemble, durable and it gets nice an..."
Robert R.Verified
Everything was great and shipped fast
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I have only used a few times but it works gre..."
Michael R.Verified
Very happy with both my sauna and icepod, great products.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Very pleased with this icepod, from the deliv..."
Robert M.Verified
So far so good
The Ice Pod
Purchased item
The Ice Pod
"I’ve had others and I really love the quality..."
Craig B.Verified
Customer service was excellent
Ultra Insulated IcePod Cover Set
Purchased item
Ultra Insulated IcePod Cover Set
"Fit perfectly. Item came as described"
Matt I.Verified
Order arrived as expected
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"The Sauna Pod 2.0 is all that I realistically..."
Jeffrey M.Verified
Great!
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Very good product, you need to make it in per..."
Josh F.Verified
.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"Very good product and well built. Love it"
Angela B.Verified
Items ship quickly.
The Sauna Pod 2.0
Purchased item
The Sauna Pod 2.0
"I didn’t want to spend a ton of money on a sa..."
Eric G.Verified
Helpful
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"Very helpful"
Paul M.Verified
poor customer support
The Ice Pod
Purchased item
The Ice Pod
"honor warranty"
Devin M.Verified
There is almost no real product description. I bought the water filter to hopefully use on a different brand plunge tub (I got the tub for free from a friend). I tried ro figure out if the filter would work for it but the lack of detailed pictures/description is couldn't really tell. I bought it anyway thinking I could make it work, its doesn't really work unless I rig it with a bunch of other parts. Just wish they were forthcoming about thier products.
Water Stabilizer
Purchased item
Water Stabilizer
"Its ok, for sure need it more than once a wee..."
Michael M.Verified
Enjoy my pod. It works well.
Extra IcePod Drain Valve (Tape & O-ring)
Purchased item
Extra IcePod Drain Valve (Tape & O-ring)
"Broke a valve on the long pod tank during win..."
Leopold L.Verified
Very good customer service
XL IcePod Mat
Purchased item
XL IcePod Mat
"It is amazing and works just like advertised"
Keenan W.Verified
Nothing additional to add.
Water Stabilizer
Purchased item
Water Stabilizer
"The water stabilizer works great but I'm assu..."
Kelly S.Verified
Good customer service on replacement items
The Ice Pod
Purchased item
The Ice Pod
"The best gift for my husband! Good warranty a..."
Joel C.Verified
Website is easy to navigate. Love the options for payment plans. Great customer service so far.
The Ice Pod
Purchased item
The Ice Pod
"Easy to set up. Easy to get in and out of. I..."
Saleumxay S.Verified
Love the products.
Water Maintenance Pack
Purchased item
Water Maintenance Pack
"Love the bundle."
Scott H.Verified
Quick shipping and communication along the order process
Sauna Mittens
Purchased item
Sauna Mittens
"Protects hands well when using the POD"
Jarrett B.Verified
Great!
The Ice Brick
Purchased item
The Ice Brick
"Amazing!"
Glen V.Verified
Shopping was effortless & Customer service answered my questions promptly
The Pod Chiller
Purchased item
The Pod Chiller
"Great Quality ..chills quickly ..Cant beat it..."
Marshall H.Verified
Great on all accounts
The Ice Pod
Purchased item
The Ice Pod
"WOrks great!"
Jeremy S.Verified
Some of the best pricing, easy to put all the products together, the dry heat from the sauna feels so much better than the steam sauna I had. I enjoyed these so much I pre-ordered the red light therapy, which is something I never do
Water Circulation Jet
Purchased item
Water Circulation Jet
"Easy to install, keeps the water moving and h..."
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