Lots of back and forth emails and each person had a different response
Purchased item
The Sauna Pod 2.0
"This is a little bit bigger than I expected,..."
Jesse O.Verified
See review
Purchased item
The Sauna Pod 2.0
"Your ad states the sauna gets up to 186 degre..."
Warren N.Verified
Never received the free gift with my purchase but other than that it was good
Purchased item
The Ice Pod
"I was told I would be receiving a free gift w..."
Kyle S.Verified
Very nice support. Ops are struggling tho.
Purchased item
The Sauna Pod 2.0
"Took 6 weeks to get the pod. I get it. Backor..."
Wes N.Verified
You’re making a great product! Much higher quality than my last one from a competitor. The water stays cold for several days before I need more ice. Eventually I’ll have to splurge on the chiller!
Purchased item
The Ice Pod
"This is my second ice bath. My first ice bath..."
Todd W.Verified
Send me a new heater asap, trying to recover from an injury and the heater failed on the third use.. Yikes. Otherwise love the product.
Purchased item
The Sauna Pod 2.0
"my pod is awsome. however the third time I us..."
Bob H.Verified
Good product
Purchased item
The Sauna Pod 2.0
"Researched portable saunas for awhile before..."
Todd S.Verified
All came in as expected!
Purchased item
The Sauna Pod 2.0
"Works perfectly for what it is!"
Daniel Z.Verified
Nope
Purchased item
The Ice Pod
"All wonderful w product"
Julie B.Verified
After a few emails we finally hit a return label
Purchased item
The Sauna Pod 2.0
"The sauna did not meet my expectations. We di..."
Stephen L.Verified
bad product.
Purchased item
The Sauna Pod 2.0
"does not heat above 155. Regularly tops out a..."
Brian R.Verified
No
Purchased item
The Sauna Pod 2.0
"It is as advertised: easy to assemble and acc..."
Todd S.Verified
Super high quality
Purchased item
The Sauna Pod 2.0
"Packaging and set up were very high quality"
Maria M.Verified
It’s been good.
Purchased item
The Ice Brick
"This elimates me spending money on ice. It’s..."
Justin J.Verified
no
Purchased item
The Sauna Pod 2.0
"A little small & cramped. I'm 6'3 so the spac..."
Jimmie J.Verified
Great quality. Great price. Great delivery time
Purchased item
The Sauna Pod 2.0
"Setup was easy. That new car smell is fading..."
Tami W.Verified
❤️
Purchased item
The Sauna Pod 2.0
"We love it! Fairly easy set up with two peopl..."
Tom G.Verified
Great Company!
Purchased item
The Ice Brick
"Awesome Product!"
Randy M.Verified
Took quite a long time to be delivered. Set up was OK but parts could have been organized better.
Purchased item
The Sauna Pod 2.0
"The zipper is very tight, I’m afraid that if..."
Tammy Z.Verified
Na
Purchased item
The Sauna Pod 2.0
"High quality and using it every day has made..."
Pam B.Verified
Na
Purchased item
The Ice Pod
"A great tool into total body health. Waiting..."
John S.Verified
It gets nice and hot!
Purchased item
The Sauna Pod 2.0
"Easy to set up and use. Looking forward to us..."
Bryan K.Verified
No
Purchased item
The Sauna Pod 2.0
"Had to put blankets on top of it to get it ov..."
Zach P.Verified
ok
Purchased item
The Ice Pod
"Great!"
Bryce C.Verified
Sell a better product.
Purchased item
The Sauna Pod 2.0
"I would not recommend this product. I was so..."
Steven B.Verified
Great products
Purchased item
The Ice Pod
"Great quality"
Gary W.Verified
When my box came, it was pretty damaged. It looked like it had been sitting in water. The stains wiped off pretty easy and look to be OK. Just want to inform you guys that. The chair was also damaged. But you guys sent one. I still haven’t received it, but it’s on its way. I’m happy with the product there just seems to be some quality control issues with the shipping department I believe.
Purchased item
The Sauna Pod 2.0
"What I have noticed after owning it for only..."
Lewis P.Verified
The Pod customer service is amazing. They answered emails and calls immediately, in the most welcoming and informed way. I thought I might need a replacement part and without question, they had it in the mail the same day. And any setup questions were answered 110% I highly recommend the Pod 2.0 to support endurance training, and their support team as well!
Purchased item
The Sauna Pod 2.0
"I highly recommend the Pod 2.0! The materials..."
Sachin J.Verified
Very prompt in replying, but not addressing the concerns. There is a word called “jugaad”
Which needs to be done in order to make this system work as it should.
Purchased item
The Sauna Pod 2.0
"The pod is not insulated enough. At room
Temp..."
Aaron P.Verified
Looking forward to many years of relaxing and healthy experiences.
Purchased item
The Sauna Pod 2.0
"I am impressed at how quickly the sauna gets..."
Ryan W.Verified
Thanks
Purchased item
The Ice Pod
"Perfect height for ice baths. Wish I could ha..."
Brandon J B.Verified
Warranty department promised items but did not deliver. Customer service department lied in emails and then changed their story. Poor customer service.
Purchased item
The IcePod
"Great"
Jen W.Verified
Great!!
Purchased item
The Sauna Pod 2.0
"I think that your directions could be better..."
John D.Verified
No
Purchased item
The Long Pod
"Love it."
Rachel I.Verified
Customer service was very attentive and helpful.
Purchased item
The Sauna Pod 2.0
"We love our new sauna pod! It is such a nice..."
Emily I.Verified
Amazing!! Super fast
Purchased item
The Ice Pod
"Loved the ice bath. Super compact!"
Mel W.Verified
Easy company to work with
Purchased item
The Sauna Pod 2.0
"We love it and it’s gets really warm. The onl..."
Lee A.Verified
See my comments about the POD set up instructions. Also, my POD arrived ahead of schedule, which is great, but I called twice for updates and got bad info about shipping. Suddenly, it showed up. Not a big deal.
Purchased item
The Sauna Pod 2.0
"We love the POD - heats up quickly and is eve..."
John E.Verified
i'm a fan !
Purchased item
The Sauna Pod 2.0
"it works super. i love it !"
Tim M.Verified
POD Company made the whole experience really easy!
Purchased item
The Sauna Pod 2.0
"It was easy to install, works in a regular ou..."