Orders take way too long to arrive. Part of my last order took about three weeks, & my previous order was about the same. Funny thing is that part of this last order was a pair of shoes coming from China, and they only took about 10 days to arrive. Customer service hasn't responded to my last request for help. Going on 3 weeks now. There isn't a number to call, so I'll keep on waiting and hope they can help. I really like the gear HOC puts out, and I don't like putting this out there, but...