I orders the heart shape bracelet for mg Girlfriend's birthday and I got the damaged item after that I requested the palmonas for the exchange then I got the exchange item but that was more damaged its broke, had scratches, etc. And her birthday gift and mood was totally spoiled and now I requested palmonas to give me refund because I have returned the product. So I request everyone to not buy the critical designs on palmonas if you want to buy then go to shop and buy it do not place o