Horrible customer service experience. Ordered and wasn't made fully aware item was apparently a pre order. Waited months to get my order, which was delayed several times. Got confirmation order was shipped out, but my item was never actually sent out. Took a month of spamming their Facebook and email to get a response to have them ACTUALLY send the product out to me. They were much more concerned with flooding their social media with goofy videos, and replying to my Facebook messages with reques