Carrie
Sollara L the customer service rep who helped me out! Very appreciative
Purchased item
The Freya
"Ring was perfect! Customer service was also a..."
Thorum store reviewsSee product reviews
Mercedes
Absolutely fantastic customer service!
Purchased item
Black Meteorite
"My future husband sure does love it!"
Katelyn
N/a
Purchased item
The Sterling
"N"
Daniel
Will definitely come back for future rings
Purchased item
The Templar
"Ring is very comfortable and looks great. Ver..."
Monica
Great communication
Purchased item
Thorum Ring Sizer
"Great sizer exactly as described"
Karen
Great
Purchased item
Ring Exchange
"He loved it"
Katie
Easy ordering and timely shipping!!
Purchased item
The Apollo
"He absolutely loves the ring just a little to..."
Emek
My whole experience has been great. Thank you.
Purchased item
Warrantied Ring Replacement
"Excellent customer service and great product!"
Joseph
Keep up the good work! I will be checking in from time to time to see what you are up to!
Purchased item
The Fjord
"The ring fits perfectly. What I like about th..."
Brian Mitchel
We’d like to give a big thank-you to Sollara from Thorum’s customer service team. She was incredibly helpful and professional while assisting us with our missing order. She communicated clearly and consistently, addressed our concerns with care, and helped resolve everything smoothly. Her support made the situation much less stressful, and we truly appreciate the level of service she provided.
Purchased item
Thorum Replacement
"We ordered the Freya Set from Thorum and over..."
Kayleigh
Super fast shipping!
Purchased item
Thorum Ring Sizer
"It was perfect! The ring sizer is definitely..."
Kaitlyn
Would recommend
Purchased item
Warrantied Ring Replacement
"Quick response back from the team and easy to..."
Brian
I accidentally ordered without adding my first time customer discount. Thorum customer service acted quickly and voided my order so I could go back in and re-order. Great customer service!
Purchased item
Forged Meteorite
"Love the ring. Looks great. Very comfortable."
Marie
No
Purchased item
The Thor Set
"Well crafted and fits well"
Hannah
Wonderful company to work with. Openly communicated shipping, sent a personal video which made us feel comfortable and welcomed, and easily able to exchange for the right size.
Purchased item
The Legend
"We love the legend! Its such a beautiful piec..."
Amy
Fast shipping and as described
Purchased item
Thorum Ring Sizer
"Exactly what we needed to make sure we order..."
Miranda
excellent customer service and quality of products
Purchased item
Black Meteorite
"absolutely beautiful ring. purchased this for..."
Pamela
Will refer friends and family to your compny!!
Purchased item
The Obscura Set | 6 mm & 8 mm
"First ring was too big in spite of our measur..."
George
100% satisfied
Purchased item
The Odin
"The ring is absolutely fantastic, from the gr..."
Charles
Great customer service
Purchased item
The M1 Garand
"Love it, doesn’t scratch and feels great to w..."
Philip
No
Purchased item
The Magnus
"Very nice excellent fit and is exactly as des..."
Danielle
It was sooo easy to order from and it arrived sooner than I expected.
Purchased item
The Sterling
"My husband loves his ring!!!"
Antonio
Quick and good service
Purchased item
The Fortuna
"Actually looks better in person! Lovely."
Kenny
Had the wrong size at first, swapping out was easy, convenient, and fast
Purchased item
Ring Exchange
"Used the mariner as my wedding band. Beautifu..."
Thomas
All good!
Purchased item
The Angler
"Great looking ring!"
Rebecka
Too many ads after purchasing one thing.
Purchased item
The Freya
"The ring was delivered quickly and the sizing..."
Corey
My husband absolutely loves his ring. We tried a different company at first and the quality and customer service was terrible. Recently he chipped his ring while skateboarding so I ordered a replacement. Just needed to pay for shipping! I requested a smaller size since he has lost 20 lbs and has been worried his ring will fall off. Thorum sent the ring quickly and sized down.
He is so happy to have his ring back and stoked his ring fits better.
This is a wonderful company and everyone should be getting their rings here!
Purchased item
Warrantied Ring Replacement
"I LOVE this company and my husband LOVES his..."
Tabitha
Easy experience
Purchased item
Black Redwood
"The ring is great quality. Very pleased with..."
Joshua
Incredible work.
Purchased item
The Legend
"I don’t think I’ve ever seen craftsmanship do..."
Taelynn
Great customer service
Purchased item
Warrantied Ring Replacement
"I'm so glad that Thorum offers a replacement..."
Joseph
no
Purchased item
The Atlas
"There is a wide selection. The ring sizing to..."
Angelica
everything about ordering this ring went perfectly. the shipping was fast, ordering was easy, and Caleb and his wife make you feel like family just for ordering something from them. we will be life long customers.
Purchased item
The Meteorsaur
"We bought the Meteorsaur for my husbands wedd..."
Robert
The service is phenomenal. I ordered half a size too big. Within a week or so, I had a new ring in the right!
Purchased item
Ring Exchange
"Super easy to exchange for .5 smaller size! T..."
Ethan
Ring arrived chipped
Purchased item
The Archer
"Ring arrived with a chip in it but customer s..."
Kayla
Super easy & user friendly!
Purchased item
Black Meteorite
"We are super impressed with the quality & the..."
Abigail
Terrible quality
Purchased item
The Monaco
"The ring broke within a month and it came apa..."
Madison
N/A
Purchased item
Ring Exchange
"I ordered a ring replacement. I originally or..."
Brendan
I liked it
Purchased item
Thorum Ring Sizer
"I liked it"
Laura
N/A
Purchased item
Forged Meteorite
"Exactly what I expected based off of the webs..."
Clay
Customer service is personal, fast, and very attentive to each customer's experience.
Purchased item
Thorum Replacement
"The Executive is a great ring!"
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