Very courteous and responsible store. Quality merchandise for sure.
Purchased item
Thorum Replacement
"Although the USPS messed up my original order..."
Kerry
No drama. Ordered it and it arrived
Purchased item
The Fjord
"Just perfect"
Landen
Great company!
Purchased item
Thorum Ring Sizer
"Great! Perfect sizer and the ring we ordered..."
Roy
Beautiful display of the rings, excellent layout, easy shopping. Communications can't be beat!
Purchased item
The Atlas
"My wife and I decided it was time for new wed..."
Justin
Shopping with Thorum was a wonderful experience. Will definitely be returning.
Purchased item
Ring Exchange
"Ring fits amazing. Can barely even tell that..."
Dayna
The rings came very very quickly. When shopping, the items were placed in cart, then when ready to pay.....a huge discount was applied and I was SOOO happy. Best purchase ever!! It was around Valentine's Day
Purchased item
The Gladiator
"We purchased the Brutalist (Brutalizer 😍) for..."
Erika
:-)
Purchased item
The Voyager
"this ring looks sooo good on my man!"
Thomas
20% restocking fee for a factory defected piece is very poor practice. QC department should be help accountable, not the customer.
Purchased item
The Stag
"Truly one of the worst quality pieces of jewe..."
John
Excellent!!
Purchased item
The Lionheart Set
"The rings are beautiful!!"
Monique
Ring not at all
Like the pictures.
Purchased item
The Meteorsaur
"The ring doesn’t look anything like the pictu..."
Emily
After the ring I bought for use as my husband’s wedding ring separated - the redwood peeled apart from the titanium - I was not very impressed. But at least the lifetime warranty allows me to get another ring. For the record, we already bought a 14k gold band from a jeweler instead.
Purchased item
The Redwood
"The ring separated! My husband wore it twice..."
Timothy
Great company. Solid customer service
Purchased item
The Aloha
"Great quality and top notch customer service...."
Nicholas
Shopping was easy, the customer support is spot on and the order was delivered 2 days before expected.
Purchased item
Ring Exchange
"I have ordered the “Hercules” ring. Even thou..."
Marney
Will be shopping with them much more in the future. Good service is hard to find these days.
Purchased item
Thorum Ring Sizer
"My first set was lost in the mail and they se..."
Carmen
Very easy, no issues.
Purchased item
The Aloha Watch
"The watch is very nice. My fiancé loves it. T..."
Mary
Shipping was fast and product was as described.
Purchased item
The Minimalist
"My husband loved his new ring."
Carmen
Very helpful. Just wasn’t hoping for the fee when you return a product .
Purchased item
The Martin
"Wallet looked very pretty but slightly bigger..."
Eric
Ordered ring it showed up
Purchased item
The Odin
"Great quality"
Amanda
The pordering process was simple and user friendly.
Purchased item
Thorum Ring Sizer
"We just received my fiancé's ring. He loves..."
Amanda
Awesome customer service
Purchased item
Black Meteorite
"Amazing ring !! My husband loves it !! Awesom..."
Lori
Excellent
Purchased item
The Magnus
"I credible customer service.
Thank you!!!"
Chasity
Top notch customer service and care
Purchased item
Thorum Ring Sizer
"The sizers came so quickly and were so helpfu..."
Brett
Shocked that it came apart in 6 weeks of general wear.
Purchased item
The Terra
"I loved the ring when it arrived about 6 week..."
Leonardo
Everything went fine
Purchased item
Thorum Ring Sizer
"It was great"
Norma
I bought his ring, necklace and his wallet. He has loved all his gifts.
Purchased item
Charcoal Necklace
"My husband loved his necklace, it was a Valen..."
Nathaniel
Excellent customer service. Easy to traverse website.
Purchased item
The Barbell
"I just want to say the Customer Service team..."
Amanda
The website was very easy to navigate and made easy to buy
Purchased item
Thorum Replacement
"I would love to say your customer service has..."
Maria
Fast delivery!
Purchased item
The Aloha
"My husband of over 30 years lost his wedding..."
Taryn
Beautiful ring, terrible customer service. We purchased a ring that was supposed to come with a certificate which we did not received. I reached out to customer service was told that I could not be helped unless I sent a photo of everything else that I received. I had already put our ring in a safe deposit box. All I was asking for was the certificate that was supposed to be included. Was told too bad. I will never purchase from them again. Be very careful.
Purchased item
The Comet
"The ring itself is beautiful, however my orde..."
Gerald
A lot of very cool rings to choose from. It was a little difficult to choose one.
Purchased item
Ring Exchange
"The ring looks and feels amazing. Thorum gets..."
Jillian
Absolutely wonderful to work with
Purchased item
The Jurassic
"Absolutely fantastic!! Pictures do it no Just..."
Lucas
Your service and team was wonderful, I have already shared with others who will be reaching out for their own.
Purchased item
The Hephaestus
"My husband and I have been looking for rings..."
Dan
Very user friendly and nice.
Purchased item
The Angler
"Awesome. I love the ring!"
Rebecca
Easy
Purchased item
Black Meteorite
"Very lovely ring with a nice shimmer accent."
Karen
Easy to order
Purchased item
The Rebel
"Excellent quality ring"
Ashley
Easy to order, fast delivery, and appears to be exactly how advertised.
Purchased item
The Sequoia
"Quick delivery and exactly as depicted!"
Kenneth
Great
Purchased item
Ring Exchange
"Love this ring. The size I originally got was..."
Barry
Prompt response when want to change my ring to a thinner one.