Marsha B.Verified
Easy website to use. Great shipping.
Purchased item
Sanrio 3 Design Memo Pad + Sticker Sheet
"Cute, great size for all my notes at work."
Kawaii Pen Shop store reviewsSee product reviews
Annabel E.Verified
Things arrived in mint shape, and the prices were reasonable.
Purchased item
Sun-Star Peanuts Snoopy Square Memo Pad - Pink - New Limited Edition
"When the items finally arrived, everything wa..."
Abbegayle K.Verified
Took a little while to get in touch with customer service to resolve a missing package issue, but once I did everything went smoothly and I'm very happy with my items
Purchased item
Vintage Scrapbooking Paper Pack
"Super pretty!"
J F.Verified
Products are much too expensive for their materials, construction, and damage in shipping; shipping takes forever; response time to customer contact regarding missing and damaged items is lengthy.
Purchased item
Sweet Friends Mini Storage Bag
"Cheap material and construction for the price..."
Annabel H.Verified
I received my order in a timely manner. Happy with the quality.
Purchased item
Mini Toaster Desk Light
"Lovely bright night light, super cute and rec..."
Regina K.Verified
Love the products - Kawaii has a lot of hard to find items.
Purchased item
My Neighbor Totoro Gel Pen
"I got this for my daughter for Christmas. She..."
Jayme A.Verified
My order has not moved since 9/25! This is a scam!
Purchased item
Kawaii Snoopy Gel Ink Pens - Set of 10
"Did not receive my order!! It has not moved s..."
Kelcie A.Verified
Great
Purchased item
Miffy Bubble Blush Charm Keychain - Limited Quantity
"So cute!!"
Christian W.Verified
There was no issue of any kind, everything worked perfectly
Purchased item
Peanuts Snoopy Canvas Daily Tote
"The bag is of good quality and the design is..."
Loan T.Verified
Shipping took a long time!
Purchased item
My Neighbor Totoro AirPods Case
"Love it , very cute and look high quality !"
Tonna S.Verified
Site is easy to use and navigate through
Purchased item
Kokuyo Pastel Cookie Binder with Refills - New Ombre Edition
"The clip to remove or add paper is very smoot..."
Lance W.Verified
Never got my order. Zero communication.
Purchased item
Midori To-Do List Memo Pad - Cats
"Never got my order"
Wanda R.Verified
It writes very smoothly
Purchased item
Peanuts Snoopy B5 Binder Notebook - Limited Comics Edition
"I just have one question where do I go to ref..."
Zoel L.Verified
Love this shop!
Purchased item
Vintage Label Stickers - Tickets
"Love my purchase!"
Erminia G.Verified
great
Purchased item
Chamber of Spells Holo Stickers
"great stickers"
Abigail F.Verified
Notified that my order hadn’t made it and tracking was stuff in limbo in my city. Was given the same tracking and told not to use “shop” for tracking. I wasn’t, I was using the Yuntracking that the number took me too. Tracking still claims the order is sitting in my city since Sept 27th.
Purchased item
Moonlit Enchantment Halloween Masking Tape
"Order never received and now it’s all out of..."
Vanessa J.Verified
never got my items!!
Purchased item
Pilot Juice 10th Anniversary Color Gel Pens - Dusty Colors
"wish i could give it a zero. i have been emai..."
Neivimar N.Verified
Good
Purchased item
Kaonashi Coin Bank
"It is perfect!!!! I love it!!"
Gayathri K.Verified
Items arrived and were wonderful!
Purchased item
Tombow ABT Dual Brush Pens
"These pens are perfect for practicing my hand..."
Joyce B.Verified
Great place to shop
Purchased item
Pilot Juice 10th Anniversary Color Gel Pens - Dusty Colors
"These write so nice and smooth! The colors ar..."
Elizabeth C.Verified
Easy to order
Purchased item
Moonlit Enchantment Halloween Masking Tape
"I really like your products. They're a bit pr..."
Michelle B.Verified
fast service, well packed.
Purchased item
Studio Ghibli A4 Folder - Kiki's Delivery Service
"Just an adorable handy folder. And it does no..."
Patricia G.Verified
Easy to use
Purchased item
Peanuts Snoopy Gel Pen
"Granddaughter loves them. She couldn’t wait..."
Noreen B.Verified
cute stuff
Purchased item
Sanrio Glow Cup Night Light
"Top only sits on top..."
Barbara T.Verified
Good.
Purchased item
Pentel Energel Gel Pen - Sanrio Characters - LIMITED EDITION
"Good."
Lisanne K.Verified
Order arrived quickly and was filled correctly.
Purchased item
My Neighbor Totoro Travel Luggage Name Tag – Chubby Totoro
"These luggage tags are wonderful. Large and s..."
Kim H.Verified
Easy and quick! Good quality good price.
Purchased item
Peanuts Snoopy Gel Pen
"The pens write amazingly and are so cute! Plu..."
Vix B.Verified
Customer service appalling. The bowl looks unfinished, feels rough and looks unclean. No attention to detail the bottom is not glazed. The same with the spoon. Both items will not be used due to this. What waste of money.
Purchased item
My Neighbor Totoro Ceramic Tableware - Limited Edition
"The bowl feels rough and unfinished. The bott..."
June E.Verified
So, the first time I shopped one of my items was wrong, but it wasn't a bit deal. This time, I ordered the wrong thing and wanted to return it, but got no response. Super bummed. Won't order again.
Purchased item
The Powerpuff Girls Hardcover Pencil Case
"Sent email about returning it, but got no res..."
Lori S.Verified
The only real complaint is that shipping takes over a week. But given where it's shipping from, can't really complain.
Purchased item
Fall Mystery Pack
"Loved this pack. Very cute."
Elizabeth D.Verified
Great products. See previous note re unresponsive customer service re my order.
Purchased item
Mind Wave Hokori Life Clear Tape
"All products are great quality!
Unfortunately..."
Tatiana E.Verified
Lovely selection, and items arrived very quickly. There was an Item missing in my order and I found that dealing with customer service was very frustrating. Takes way too long to hear back from an agent or agent was just unresponsive.
Purchased item
Potted Plant Stickers
"Did not receive. Took many almost a month to..."
Elizabeth L.Verified
Easy to use, cute gifts for others and to just make one's space cute and inviting
Purchased item
Sanrio Stand Index Sticky Notes - Limited Edition
"Very cute!"
Corinne K.Verified
I’ve never been disappointed with an order. Fast shipping, well packaged, all items are as pictured and described on website.
Purchased item
Bubble Pop Precision Eraser
"Color lighter than expected but it’s still ni..."
Yalonda M.Verified
Love the selection of items available. Great sales and service!
Purchased item
Sanrio Characters Ceramic Spoon
"Adorable! Great product, service, and fast de..."
Susan J.Verified
Everything is beautiful thank you
Purchased item
Mini Sanrio Character Figures
"Love it"
Pat S.Verified
I never received my order!
Pat
Purchased item
Japanese Cartoon Cat Gel Pen
"I never received my order!
Pat"
Angela S.Verified
You use some misleading pictures to sell your products and that`s not fair.
Purchased item
My Neighbor Totoro Figure
"The character that you get is not compliant w..."
Karen G.Verified
Everything arrived on time and intact.
Purchased item
Pilot FriXion Ball 4 Color Erasable Multi Pen - 0.38 mm
"Very fine point and click mechanism is good...."
Dee A.Verified
Disappointed in the floral wresths
Purchased item
Written on a Leaf Greeting Cards - Set of 30
"The floral wreath papers were so much smaller..."
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