I had a positive experience overall – communication was prompt and customization for my Chevrolet Equinox 2025 seats and console was easy with great design options. However, I rated four stars instead of five because the front two seat covers did not fit as advertised. There’s a noticeable gap between the seat and cover, suggesting the stitching wasn’t tailored correctly. I emailed about the issue but haven’t received a response. Still, service and customization were excellent.