I paid over $500 with rush shipping for these seat covers and received a defective product. The packaging was not properly sealed as advertised (not vacuum sealed, loose inside the box), and the damage was to the actual seat cover—not the headrest as they incorrectly claimed.
I opened the box carefully without using any blade, specifically to avoid damage, yet they are trying to blame me and charge an additional fee for a remake. That is completely unacceptable.
For a company at this price poi