Japan Store review | Loox

Japan store reviewsSee product reviews

Julia H.Verified
2nd set of knives purchased. Was sent the same as first / would recommend revisiting your customer base to ascertain what was sent previously to ensure a different knife is supplied.
Samuel P.Verified
Not as advertised
Ben C.Verified
👍🏻
Kevin N.Verified
Poor only one nice looking knife the rest are cheap
David L.Verified
Amazing
Marcel K.Verified
Fast delivery, good set of knifes
Haylee M.Verified
Excellent!
Craig S.Verified
....
Georges C.Verified
Not sure what you are getting in your order is the reason why you will have a lot of problems with your new customer! Please let them choose what they want prior to shipping will be nice. Thank you for your concern.
Forbes H.Verified
All went well
Greg T.Verified
Returns process doesn't exist despite advertising as an option. The email on the website does not exist and other inquiry options are ignored
Scott B.Verified
Not particularly prompt delivery time.(Much longer than expected) Unnecessary follow up emails soliciting reviews of a product that could be described as adequate at best.
Tim R.Verified
Excellent service. Highly recommend 👍⚔️
Kris G.Verified
Didn't deliver, didn't respond to emails, social media messages. Basically con men
Xiaochen Y.Verified
Hello! I've sent many emails to your company asking how to return the item, but I haven't received a reply.
Luke S.Verified
Trash knives and they refuse to answer
Greg L.Verified
False claims. Bad communication
Mr C.Verified
Late delivery and just offering discount for future purchases isn't helpful when sold as something thier not
Cedric G.Verified
It was simple and easy to use.
John E.Verified
Scam company
Robbie M.Verified
The quality did not live up to the hype.
Dimitrios-eleutherios M.Verified
Good and rapid delivery, but wa sdifficult to find any website for any follow up and tricky to identify company on trustpilot
Anthony G.Verified
Poor product.
Richard F.Verified
Superb
Tony M.Verified
Great service
Tim B.Verified
Happy
Gordon B.Verified
As explained, I feel misled and let down with what I have received
Kyle K.Verified
Knives are terrible quality, not as advertised and been ignored. The email for returns on the site bounced my emails 3 times. Terrible shopping experience
S M.Verified
Fast delivery fantastic product
Armanto T.Verified
No good knife and no Japanese knife no yanagiba no deba no Gyoto and no any Damascus knife you send bread knife that is for kids no for chef's
Meryl W.Verified
Arrived in good time
Louis K.Verified
Delivery took longer than expected but was kept well informed
Austen P.Verified
1st class
James S.Verified
Efficient
David P.Verified
Customer service rubbish
Tim T.Verified
A delay in delivery, but things work out…
Thomad A.Verified
Very pleased
Elizabeth W.Verified
No just great
David S.Verified
No thank you.
Jedd T.Verified
I feel the products are not premium
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