The RIPP team, especially Chris, is easy to reach and helpful. We had a number of issues with my supercharger kit from missing parts to my RTD not working properly unfortunately and I can't upload any tunes (and had to pay a shop to upload RIPP's tunes, which cost me more money on top of the kit), but I hope in the longterm to be pleased with the supercharger on my 2019 Jeep Wrangler. Chris has been helpful along the way, which has been appreciated. I wish my RTD received worked properly though.