Kendra G.
Bask and Lather should be sued for how they manage orders when they fail to do their part. They should refund money when they have not shipped an order within a certain amount of time or give the customer the option to wait with compensation. They should not think that everyone wants a store credit when the product has not been delivered in a timely fashion or given notice and option as to whether they will wait longer for the order to arrive. Shame on the owner.
Purchased item
BALM- Stimulating Scalp and Hair Balm
"You did not ship my order for me to do a prop..."