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Merci

Efficace

Staff à blainville super gentil et me conseille très bien

Toujours bien servi et toujours contente d’encourager une entreprise d’ici.

Les délais sont bons, les produits sont arrivés rapidement et intact

Great service

J

J’adore le magasin mais pas commander en ligne.

Shop Santé à Sorel du personnel très professionnel. Merci pour le service

Variété du magasin Services à la clientèle Facile d’accès avec l’application

Super expérience

Belle entreprise avec de bon produit livraison rapide

Bon service

Non

Toujours satisfaite!

Très belle découverte

This was my first experience with Shop Sante and was a bit disappointed with the overall experience. I was referred to a product which unfortunately was not available locally. (I am in the Toronto area). I was able to find this item at Shop Sante and when going online, I saw that they have free delivery with purchase over $100. I ended up making my total over $100 to get the delivery, however this item was not eligible. (which is totally fine as I understand that certain policies need to be followed). I had a chat with that online chat - and requested if I am able to get it delivered if I pay for delivery/shipment, this was not an option. I had to connect with individual stores to see if they had the product in stock and contacted numerous stores to double check. I contacted this store and had asked if they would be able to put the items in a box so I can pay for a shipping service (Puroloator, Canada Post, or FedEx) and they declined to do this for me. Unfortunately I didn't have any family/friends who would be willing to pick it up as it is a bit far. So I had to contact a shipping company to grab the items for me, which totalled over $250. Knowing I am paying a shipper and knowing that I am not local, I would have expected a call regarding the "free gift" which I had chosen. When I put it in the basket online, this location had over 200 in stock, however when I called them, they said they had run out. Rather than replacing the gift with another gift which they did have in stock, they decided to not give anything. It's not about the free gift, but more so about the overall experience. Someone should have been able to put my items in a box, someone could have called me to let me know something wasn't in stock, instead, no effort was made to work with me to make the transaction efficient and seamless.

Très agréable par contre pour le temps livraison était long un peu.

Never got my order

Bon service

Excellent service!

Simple et rapide

Toujours bien servi, personnel disponible, mais pas insistant

Non

Parfait

-

Très bon service

Bon service et sympathique

Très bien

...

Super service, comme toujours! :)

Les produits sont tres bon mais le shipping est tres long malheureusement

manque des explication sur cetait produit pour allergie peu etre problematique

Très rapide

Good price

Excellent service

Excellent service. En plus on fournit des sacs réutilisables.

Merci pour tout! Réponse rapide par courriel!

Toujours du bon service. Merci merci!

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