Brian W.
See previous comments
Purchased item
Distressed Mantels
"I was surprised how much it differs from the..."
Urbandi store reviewsSee product reviews
Kray L.
Great
Purchased item
Modern 3" Thick Floating Shelves
"Looks amazing and so easy to install!"
Greg S.
Shopping was fine. Can't buy additional 12" J bracket and fasteners were not quality.
Purchased item
J-Brackets
"Cannot buy a 3rd 12" J bracket for a 55" shel..."
Yvonne J.
Lovely wood
Nicely finished
Purchased item
Rustic Floating Shelves
"Almost impossible to get it level back to fro..."
Jim L.
Easy and user friendly website. Customer support was very helpful as well
Purchased item
Rustic Floating Shelves
"Quality built shelves and mantle....love all..."
Donna G.
Wonderful!
Purchased item
Color Samples for Pine Products
"Although I ordered the samples, I was getting..."
Jay G.
It took a long time to arrive.
Purchased item
Rustic Mantels
"Better Quality"
Mark F.
Easy online experience. Delivery time realistic for a custom quality product
Purchased item
Modern 3" Thick Floating Shelves
"Nice shelves. Easy to install. Dramatic chang..."
Amy Q.
It took forever to get the mantle
Purchased item
Distressed Mantels
"I’m sorry, but it does not look anything like..."
James H.
Delivery took a bit longer than we expected, due to the holidays but kept us informed during the wait.
Purchased item
Distressed Mantels
"We absolutely love our mantle and shelves! S..."
Saloni M.
amazing customer service and experience
Purchased item
White Oak Floating Shelves
"Solid wood shelves and very high quality. Ama..."
Melissa M.
Fair price, great quality and good turn around time to receive.
Purchased item
White Oak Floating Shelves
"Very pleased with these shelves. This was my..."
Barbara D.
Responsive customer service
Purchased item
White Oak Floating Shelves
"Beautiful high quality wood shelves. I bought..."
Nicole T.
Quick with responses
Purchased item
Rustic Mantels
"Shipment was delayed so didn’t receive on tim..."
Karyn S.
Urbani was excellent with communication throughout the order process.
Purchased item
Rustic Floating Shelves
"We ordered several of the rustic shelves in v..."
Nick K.
See my product review
Purchased item
Rustic Shelves with Brackets
"It was frustrating how long it took to get th..."
Christy L.
It was delayed & Urbandi had a sale after we had purchased ours. I asked if I could get the same sale price & it was given. So appreciate it. Communications was easy & fast response. We were kept updated on the progress of the making of the mantle. Glad it arrived. Packed very well too! Thank you!
Purchased item
Rustic Mantels
"We love the mantle. It took a bit to get due..."
Zyandra M.
I got exactly what I was looking for. Beautifully crafted shelf
Purchased item
Live Edge Walnut Floating Shelves
"Beautiful solid wood floating shelf. I got th..."
Yvonne R.
The initial purchase stated a fast turnaround from production, then there were delays. Customer service told me it was ready to ship in two days, and we waited another 6 before it even shipped out. Fed ex had the shipping number 4 days before they got the package. The delays are my only issue. The product is excellent
Purchased item
Rustic Mantels
"We built this surround and used the measureme..."
Colleen W.
Excellent product and reliable delivery
Purchased item
Rustic Shelves with Brackets
"Beautiful quality and color. Love the shelf...."
Elizabeth Q.
Easy peasy
Purchased item
Rustic Square Floating Shelves
"Beautiful shelving. Very happy with it."
Daniel M.
Lead time was longer than quoted. Everything else was great
Purchased item
Rustic Mantels
"Great looking, easy to install and great pric..."
Lauren R.
I thought the purchasing process was easy, but the shipping took a month longer than expected. I think I would have rather known ahead of time instead of getting one "delayed" email and then having to follow up a month later when I never got another email.
Purchased item
Rustic Floating Shelves
"I was pleasantly surprised with the quality o..."
Meredith P.
Overall great! Order took a bit longer then expected due to a higher volume of orders.
Purchased item
Rustic Floating Shelves
"Love them!!!!!"
Chris D.
n/a
Purchased item
White Oak Fireplace Mantel
"n/a"
Thomas E.
Samples arrived quickly
Purchased item
Color Samples for Pine Products
"Nice sized samples"
Melinda N.
Everything went smoothly
Purchased item
Rustic Floating Shelves
"Great quality shelves. Easy to install. I wil..."
Carrie K.
Mantel came quickly packaged nicely.
Purchased item
Distressed Mantels
"Really beautiful and easy to install."
Alexander T.
The order took like 4 weeks to fulfill
Purchased item
Rustic Floating Shelves
"It is overall positive, but a little more com..."
Claire W.
Wish there were larger pictures of the stained colors and it was a lil pricey of the product otherwise I’d love it.
Purchased item
Rustic Side Table C-Shape with Metal Base
"Table fits perfectly next to my reading chair..."
Benjamin C.
After all the inconvenience, delays all I was offered was “you can return it for refund” or “we will send you a new one once we receive the old one” !? No consideration for costs on my end or schedule delays caused by Urbandi delays and poor quality product.
Purchased item
Contemporary Mantels
"Quality inspectors … product went out with po..."
Janice N.
Pass
Purchased item
Rustic Waterfall Coffee Table
"The screw holes for the brackets were totally..."
Kevin G.
Good experience from start to finish.
Purchased item
Modern 3" Thick Floating Shelves
"Product quality is great and looks really goo..."
Rebecca D.
A+
Purchased item
Rustic Floating Shelves
"A+"
John O.
I just want to receive my bracket so i never have to deal with your company again
Purchased item
White Oak Shelves with Brackets
"You took more than a month to ship the order...."
Annie S.
Easy checkout
Purchased item
Rustic Floating Shelves
"I was so delighted to see the beauty of the w..."
Emily H.
Shipping took a lot longer than we expected and I would have appreciated more communication.
Purchased item
Rustic Floating Shelves
"The smell is horrible. We were so excited to..."
Nancy L.
Super easy
Purchased item
Distressed Mantels
"Looks amazing"
I received a msg a few weeks after order placement(!!) informing me they were behind due to their receiving lots of orders. I later followed up by phone bc I received emails from Urbandi informing and inviting me to their booth at the Cincinnati garden show (2 weekends in a row). I assumed they were making product for the show (and not for me). Since I STILL did not receive my shelves, I asked the woman if I could have the 20 percent discount being offered at the show - she told me “No”.
Purchased item
Rustic Shelves with Brackets
"It is not very rustic looking, it is totally..."
Maria P.
Customer service is great and replies very quickly.
Purchased item
Rustic Floating Shelves
"The shelve is beautiful. It took a long time..."
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