Terrible!
I ordered a bunk bed from Ebarza which was delivered on Thursday. Unfortunately, the screws were missing, and the delivery team just left the wood behind, saying someone would come on Friday to fix it. No one showed up.
I called at least 15 times over the next few days. Each time I was told I’d get a call back on Monday to confirm when they could send someone....but no follow-up ever came. Only after repeated calls did they finally agree to send someone on Saturday morning.