"stop all the emails, I like your product, I h..."
Patrick C.
Terrible customer experience.
Purchased item
Carepod One - Stainless Steel Humidifier
"The product is great, but you’ve emailed me e..."
Olivia K.
Excellent
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"I love love love my carepod! I wish I bought..."
Jason B.
Not much back and forth only the order so not much to say about that.
Purchased item
Carepod One - Stainless Steel Humidifier
"It's great that it doesn't have too many part..."
Yamilette B.
Should be aware that the capacity advertised is incorrect and will waste a lot of distilled water increasing costs compared to other humidifiers. Cleaning is easy but having to buy that much more water is annoying.
Purchased item
Carepod One - Stainless Steel Humidifier
"The amount of water left at the bottom to "pr..."
Jim H.
No
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"We enjoy how easy it is to clean and achieves..."
Daniela C.
Great and fast!
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"Love it!!!!!
So easy to clean, no mold. Very..."
Jon B.
Fix the wands to make them actually last.
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Fix the inherent design or manufacturing flaw..."
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Thank you for standing behind your product an..."
Christopher J.
no
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"Your products are defective and your customer..."
Kristi S.
be prepared it uses about a gallon of distilled water a day.
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"Works great! Quiet. Was recommended to us by..."
Robert K.
Customer service generally nonresponsive. When they are they are generally rude. Product took over a month to arrive and when it did it was broken. This company is a complete scam
Purchased item
Carepod One - Stainless Steel Humidifier
"Wand arrived broken and customer service will..."
Mary M.
No
Purchased item
Carepod One - Stainless Steel Humidifier
"It was easy to set up and the directions are..."
Dylan S.
Customer support doesn’t respond so that’s cool
Purchased item
Carepod One - Stainless Steel Humidifier
"Stopped working. Support doesn’t respond. Sav..."
Monica V.
Machines arrived on time. Really don't like the AI answers that are given when emailing support, I want someone to be on the other end.
Purchased item
Carepod Mini - Mini But Mighty Humidifier CA
"The lights on the machine are still too brigh..."
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Works great and super easy."
Tina D.
Would love to hear back from customer service about my machine.
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Wanted to love this but mine seems to be dysf..."
Pat W.
No
Purchased item
Carepod One - Stainless Steel Humidifier
"I have bought 4 carepods for my great grandch..."
Stephen P.
See comment about the awful and unresponsive customer service. They may have a decent product, but their terrible customer service completely diminishes anything positive.
"Horrific customer service. If you buy anythin..."
Soonyoung K.
The machine won't turn on when the water button turns red even though there are about 3-5inches of water. So I have to add water on top of it and old water continues to get mixed with the new water unless I dump the rest of water
Purchased item
Carepod One Plus with Stand - Stainless Steel Humidifier with Mood Light CA
"I wish CarePod has mist auto adjustment featu..."
Joshua T.
Not empowered to add the stand as an accessory
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light - CA
"While we like the humidifier, we were immense..."
Lynn B.
Would it be possible to get my money back?
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light - CA
"The water never completely empties. Also ever..."
Adrienne S.
Its great
Purchased item
Carepod One Plus - Stainless Steel Humidifier with Mood Light
"Powerful, clean, so worth."
Stephanie C.
Broken after less than a year, Issues unresolved, emails unanswered
Purchased item
Oscillator (replacement part for Carepod One MS031S2, Cube X50, Cube Plus X50V)
"Issue has not been resolved, emails unanswere..."
"It is very dry in Grand Junction this winter...."
Jennifer W.
Same as the last response. I bought this one because the smaller one did not work for my size and carepod refused to respond to
My return request (even thought it was before 30 days) terrible customer service.