After placing the order, using shop to keep track of the order was trash. The shipping granted a delivery date before the package even reached the carrier and the tracking number didn't work for a few days giving me scam feeling to start. It only worked 2 days before delivery. You can't tell the iteration/version of the carepod you recieved. Online research showed that they made edits to the model over time, but you don't know which one they're selling because it never specifies on the website.