RachelGalley Store review | Loox

RachelGalley store reviewsSee product reviews

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Alison L.
Speedy delivery and very pretty - but I can't use the sleeper stud so can't wear them. It took me several minutes to get one on and I kept dropping the stud and/or the decorative bit kept falling out.
Birthstone Solitaire Sleep Earrings
Purchased item
Birthstone Solitaire Sleep Earrings
"Very pretty - but I can't fasten the backs -..."
Sarah F.
Customer service were polite and helpful sounding, but ineffectual in actually helping.
Lattice Double Disc Earrings
Purchased item
Lattice Double Disc Earrings
"Awful experience. I never wanted the earring..."
Miss L.
Great experience although would have been more ideal if I could share the item without having to add it to a wish list.
Amore Balloon Hearts Band Ring
Purchased item
Amore Balloon Hearts Band Ring
"Very fast delivery indeed!"
Jessie W.
Service was quick but disappointed in necklace.
Essential Triple Herringbone Chain Necklace
Purchased item
Essential Triple Herringbone Chain Necklace
"I bought this to match a bracelet I already h..."
Sylvette A.
Easy and fast delivery. Excellent packaging.
Essential White Baroque Pearl Pendant With Chain
Purchased item
Essential White Baroque Pearl Pendant With Chain
"I wore them to a Christmas dinner and looked..."
Erin D.
Took a while to arrive but very pleased with my purchase
Gold Essential Lucky Rings Triple 9K Gold Chain Necklace
Purchased item
Gold Essential Lucky Rings Triple 9K Gold Chain Necklace
"Very delicate beautiful necklace"
James G.
Beautiful ring great service and delivery but minor flaw in the platinum part of ring
Versa 1Ct Solitaire Lab Grown Diamond Ring in Platinum
Purchased item
Versa 1Ct Solitaire Lab Grown Diamond Ring in Platinum
"Beautiful ring unfortunately there was a very..."
Richard B.
Very reasonably priced with a very fast delivery and a very simple returns process it made buying jewellery from this company a great experience
Versa 1 Ct Solitaire Lab Grown Diamond Ring in 9K Gold
Purchased item
Versa 1 Ct Solitaire Lab Grown Diamond Ring in 9K Gold
"We got a black Friday deal on a beautiful whi..."
Jason R.
First class all round.
Amore Angel Heart Bracelet with Ruby
Purchased item
Amore Angel Heart Bracelet with Ruby
"This is not the first time i have purchased a..."
Gail H.
Website is easy to navigate. Item received quickly so no issues.
Molto Baguette Hoops
Purchased item
Molto Baguette Hoops
"Quick delivery & great price They were bough..."
Helen C.
Brilliant service but unable to use the items
Trinity Birthstone Sleep Stud Earrings
Purchased item
Trinity Birthstone Sleep Stud Earrings
"Very thick posts , unable to get them through..."
Christine H.
All good
Essential Rolo Silver Necklace
Purchased item
Essential Rolo Silver Necklace
"Bought as 18th birthday present for my grandd..."
Grace K.
No problems
Essential Sweet Diamond Bow Studs
Purchased item
Essential Sweet Diamond Bow Studs
"Pretty earrings for my granddaughter. Well p..."
Paul B.
EASY TO DEAL WITH
Moissanite Hoop Earrings
Purchased item
Moissanite Hoop Earrings
"SMALLER THAN EXPECTED BUT VERY NICE"
Trevor S.
Every good
Versa 9K Gold Lab Grown Diamond Classic Stud Earrings
Purchased item
Versa 9K Gold Lab Grown Diamond Classic Stud Earrings
"A traditional ear ring at a reasonable price..."
Nicola D.
Okay a bit slow with delivery from ordering.
Versa Trinity Lab Grown Diamond Sleep Stud Earrings
Purchased item
Versa Trinity Lab Grown Diamond Sleep Stud Earrings
"I had to take them out as they hurt and defin..."
Dean G.
All great until there is a problem
Amore Little Heart Stud Earrings
Purchased item
Amore Little Heart Stud Earrings
"Very disappointed when I ordered two items an..."
Jacqueline W.
Great
Amore Balloon Hearts Band Ring
Purchased item
Amore Balloon Hearts Band Ring
"Very good experience very nice ring vey quick..."
Mark D.
It does not say on site the 3-5 working days delivery means before processed to dispatch . I was told lies twice by the customer service which transpires is located in India , not Feltham so I think deception is a policy here
Gold Essential Paperclip Link Earrings in 9K Yellow Gold
Purchased item
Gold Essential Paperclip Link Earrings in 9K Yellow Gold
"To me do not look anything special and pricey..."
Mrs S.
Delivery very fast and overall im happy with my experience.
Versa Lab Grown Diamond Heart Earrings
Purchased item
Versa Lab Grown Diamond Heart Earrings
"Very happy with my earrings, I have dropped a..."
Tim D.
No one responds to my emails.
World's First Lab Grown Diamond Sleep Stud Earrings
Purchased item
World's First Lab Grown Diamond Sleep Stud Earrings
"I’ve been sent 2 of the same order and charge..."
Janine P.
Easy to order and delivered quickly
Allegro Angel Bauble
Purchased item
Allegro Angel Bauble
"Bought these as gifts. Well made a recipients..."
Antony R.
The RachelGalley experience from start to finish was outstanding, would definitely use again.
Trinity Birthstone Sleep Stud Earrings
Purchased item
Trinity Birthstone Sleep Stud Earrings
"Great product, delivered on time, would defin..."
Susan J.
Rubbish service bad over priced quality rude staff have a nice day im sat having cancer treatment getting quizzed about the wrong product been sent to me
Versa Single Spark Lab Grown Diamond Huggies Hoop Earrings
Purchased item
Versa Single Spark Lab Grown Diamond Huggies Hoop Earrings
"Ordered silver as delivery note in pic receiv..."
Jeremy D.
Easy
Versa Teardrop Solitaire Lab Grown Diamond Pendant
Purchased item
Versa Teardrop Solitaire Lab Grown Diamond Pendant
"Disappointed. Much smaller than your picture..."
Fiona K.
Product definitely not as pictured - very poor quality
Solitaire Birthstone Charm Ring
Purchased item
Solitaire Birthstone Charm Ring
"Really disappointed with this ring - very thi..."
Deborah M.
Wrong item in box. Promised the right item but forced to have a refund instead with no explanation.
Allegro Small Link Ring
Purchased item
Allegro Small Link Ring
"Once again the wrong item was in the box. I w..."
John T.
Easy shopping
Essential Triple Herringbone Chain Necklace
Purchased item
Essential Triple Herringbone Chain Necklace
"It s a gift that has yet to be given"
Arlene B.
I love these jewelry. I have purchased four pieces of jewels. Sadly I was disappointed with one piece in my collection. I’m hoping the problem with the one piece of jewelry can be rectified a.s.a.p.
Versa Lab Grown Diamond Tennis Bracelet
Purchased item
Versa Lab Grown Diamond Tennis Bracelet
"Disappointed with my bracelet. The clasp didn..."
Shaun Q.
Very easy and quick to buy at a great price
Versa 5Ct Solitaire Round Cut Lab Grown Diamond Ring in Platinum
Purchased item
Versa 5Ct Solitaire Round Cut Lab Grown Diamond Ring in Platinum
"I recently bought a 5ct platinum engagement r..."
Emma J.
Still waiting to hear about refund process
Allegro Ball Adjustable Bracelet
Purchased item
Allegro Ball Adjustable Bracelet
"The bracelet is very poor for the money, and..."
Simon G.
Nice and easy to order with good customer service.
Gold Essential Gold Rope Chain Bracelet
Purchased item
Gold Essential Gold Rope Chain Bracelet
"lovely bracelet"
Gary S.
Great
Molto Embrace Ring
Purchased item
Molto Embrace Ring
"Great ring thankyou"
Sian D.
Super fast delivery, well packaged, beautiful gift box!
World's First Round Cut Lab Grown Diamond Sleep Stud Earrings
Purchased item
World's First Round Cut Lab Grown Diamond Sleep Stud Earrings
"Adore these stud earrings - they are just the..."
Ceri G.
Straight forward and hassle free!
Grecian Hammered Silver Stacking Ring
Purchased item
Grecian Hammered Silver Stacking Ring
"all good. arrived on time and looks great, th..."
Mary M.
Ordered and delivered very quickly
Amore Heart Hoop Earrings
Purchased item
Amore Heart Hoop Earrings
"Lovely jewellery but a little expensive. Exqu..."
Chris H.
Excellent service.
Molto Embrace Ring
Purchased item
Molto Embrace Ring
"Excellent service, product arrived next day,..."
Nicola S.
Very quick and efficient service
Versa Half Eternity Lab Grown Diamond Band Ring
Purchased item
Versa Half Eternity Lab Grown Diamond Band Ring
"Beautiful ring, compliments my wedding and en..."
Sean H.
Quick delivery
Amethyst Lattice Band Ring
Purchased item
Amethyst Lattice Band Ring
"Nice ring"
Kerry S.
Very fast efficient service
Amore Balloon Hearts Band Ring
Purchased item
Amore Balloon Hearts Band Ring
"The band of the ring is too wide for the fing..."
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