I didn't receive part of my order and its still not being shipped despite me providing pictures of the packaging.
Purchased item
Katana Maintenance Kit
"Cleaning kit was fine but I ordered a 2 sword..."
Anthony N.
Excellent product
Purchased item
Katana Maintenance Kit
"No instructions how to use"
Gregory J.
Love it!!!!
Purchased item
Tanjiro V2 Katana
"Amazing sword"
John W.
The shipping was fast, and when I received my caman katana, it was far more beautiful and far sharper than I could've imagined!! Awesome product!! I will be buying my katanas here!!
Purchased item
Kamon Katana 家紋
"Got my Katana in, and it beat out what I was..."
Lervy Q.
Everything was perfect and turned out more than amazing.
Purchased item
Katana Cloth Bag
"10/10 quality with absolute pristine craftsma..."
Khalid A.
My experience honestly was great, the shipping took a little bit but considering it was the holidays I can’t be upset. Really great service and really great swords. The one I got is sick as hell
Purchased item
Sticker Pack
"Nothin much to stay, stickers 10/10 sticky"
Nadia L.
It came in great condition, definitely would recommend or buy again
Purchased item
Mini Katana - Keychain
"It was a nice keychain but the mini katana wo..."
Vincent O.
It's a beautiful I need to buy myself one now
Purchased item
Giyu Tomioka Katana V2
"A gift for my son, he was ecstatic!! It beat..."
Madison R.
Amazing service
Purchased item
Rengoku Katana
"My husband absolutely LOVES it"
Brian W.
Quality product
Purchased item
Tsuyo Katana 強
"Quality was exceptional!!!!"
Jason F.
Great experience and I will definitely purchase another sword from katana-sword.com.
Purchased item
Sticker Pack
"Item arrived as described by Katana-sword.com..."
Jordan M.
Worth it
Purchased item
Sasuke Katana
"Properly built"
Natalie B.
Beautiful experience
Purchased item
Katana Maintenance Kit
"My son loves it. Its beautiful."
Richard R.
Fast shipping ....
Purchased item
Nightfall Edge Tactical Sword (Limited)
"Nice, straight, not flimsy and sharp looks g..."
Jayden E.
It’s greattt
Purchased item
Sticker Pack
"Good quality and real heavy.I loveee it."
Alyssa Q.
I love the weight of it
Purchased item
Enma Katana
"Its so beautiful"
Makenzie D.
Do not buy from this company. I ordered 3 and a half months ago and I still haven’t received anything. No response from Customer Service. Would rate 0 stars if I could.
Purchased item
Yoru Katana 夜
"Never even received the product after three m..."
Shelli C.
No
Purchased item
Fuyu Katana 冬
"Very nice sword! My husband loves it!"
Stephanie N.
Great communication with shipment and items are just as described
Purchased item
Yoriichi Tsugikuni Katana
"Great experience! I was worried about orderin..."
James K.
Very good experience, will highly recommend this to others
Purchased item
Katana Cloth Bag
"Very good purchase, craftsmanship was excelle..."
Doug S.
Great company, great product. Will be ordering again
Purchased item
Giyu Tomioka Katana V2
"Took a while to come in after ordering but th..."
Ralf V.
Poor Ethics.
Purchased item
Sticker Pack
"Never got it"
Braden S.
Easy and smooth shopping experience. Paying the tariffs for the customer is HUGE imo. My only suggestion is fix the website so you can filter the swords by blade steel type. Currently the link on the site for filtering by blade steel just leads you to a dead page
Purchased item
Shishi Katana 獅子
"Craftsmanship is very high quality. Tolerance..."
Dewayne M.
Website is easy to use, good customer support, sword quality is excellent.
Purchased item
Azure Lion Longsword
"Great quality and the engraving I asked for w..."
John M.
I wasn’t thrilled that you wouldn’t give me the discount after I had made my order. I’m mentally disabled and was very confused at the time of purchase.
Purchased item
Sticker Pack
"The sword was more than I expected. But I tho..."
Stephen R.
Great service perfect quality
Purchased item
Ryuu Sword Stand 竜
"The stand is top notch!!!"
Madison M.
Everything was perfect just a long wait but I understand why
Purchased item
Sasuke Katana
"It was beautifully made"
Skyler F.
Haven't received the item order on 12/5/25. So as of right now its a dislike
Purchased item
Sticker Pack
"I have yet to receive the items ordered on 12..."
Peggy T.
No
Purchased item
Katana Cloth Bag
"It was a Xmas gift. Seeing it, it was very b..."
Daniel S.
Horrible customer service but my order did arrive
Purchased item
Zelda Katana - Eightfold Longblade (Limited)
"Was really skeptical after ordering and deali..."
Michael C.
Great detail to the craftmanship
Purchased item
Custom-Made Katana
"Beautiful!!"
Daniel M.
Very nice display katana!! Will be doing business again!!
Purchased item
Katana Maintenance Kit
"The katana and cleaning kit arrived with no d..."
Richard K.
Missing the extra items like sticker packs and cloth bags that were promised
Purchased item
Tanjiro 2 Mini Katana
"Very nice"
James S.
I just didn’t receive my katana stand but the sword was fire
Purchased item
Sword Stand
"I didn’t receive my katana stand with my orde..."
Van S.
Shipping took a bit but got it without damage which is always a concern with overseas shipment.
Purchased item
Grey Phantom Tactical Sword (Limited)
"Great short sword, a little heavier than I wa..."
Lisandro P.
Great memory was made
Purchased item
Katana Cloth Bag
"Loved it"
Michael M.
It was ok. Nothing special and shipping took longer than expected.
Purchased item
Hashibira Inosuke Mini Katana
"Cheap and plastic. Not really what I thought..."
Jeremy K.
You all are a bunch of liars.
Purchased item
Sword Stand
"You all lied about what day it got shipped th..."
Richard F.
Great service
Purchased item
White Tensa Zangetsu Katana
"Absolutely beautiful workmanship."
Danny D.
Customer support needs to be more active in the query process, especially in cases where it shows delivered, yet was delivered in a different country.
Purchased item
Ryokurin Tanto 緑林
"A couple of reasons for giving the Tanto I or..."