Ausom EU store reviewsSee product reviews

Fast shipping !

Good delivery times and well packed. Great scooters.

Expensive on the official website. Found somewhere else much cheeper

The shipment of the scooter (D2 PRO) was lost, after a couple of days I contacted Ausom, they immediately responded and a new scooter was shipped. Great service. Very happy with the scooter, have had it for a couple of weeks now and I am very happy with the quality and performance.

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Delivery time is way to long, should be much faster from Poland to Sweden, not over a week! In my case due to first shipment disappering and getting a new shipment over two weeks! Well handled by Ausom support tho so 5 stars to them! No compensation tho.

All good

Everything was smooth, especially customer support. Only a few delivery delays

Customer service is great, my charger broke due to a fault and I email the support team about the charger and they got back to me the next day and sent me a tracking code with a new charger the same day, so I’m just waiting for my charger to arrive, really smooth and efficient customer service really happy with that 👍

We haven't received anything and it says the product was sent back to the seller!!! What's going on ???

Got an email saying a package was on the way had no idea what it was at the time as the website stated it had not shipped. It was the exstra charger apparently

Ok,arrive in time

I was well advice by their customer services to replace the damaged item. Thank you guys

Easy to order and the delivery well executed.

Quick and correct

Top👍

I could track the package and pretty fast came here

Generally speaking I got a very nice and fast shipping. Tracking available, u also got the possibility to organize the shipping in the date you prefer. I would like to see more accessories and parts like in the AUSOM US site but I'm sure they will implement it💪🏼

Très bon produit

Possitive

0 feedback when my scooter got sent back for no reason

Top

Very good product

Livraison rapide. Top

Bad

great suport and great warranty

As i said, it was pretty boring being without a scooter for 2 months. But great communication with you and pretty fast shipping.

W sklepie internetowym Ausom EU zajduje wszystko czego potrzebuje, jak najbardziej polecam

La trottinette n’a été livrée qu’à la deuxième tentative car elle est retournée sans raison à son point d’origine. Finalement tout s’est arrangé

Very fast everything ok

Git

I recommend that you need to use advanced and on time Delivery tracker

Bien juste le batterie 🔋

Awesome !

Top !!

Very excellent experience

Overall experience was positive except that we didn't get any information about the delivery or shipping dat

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Customer support is also great

amazing !