My order was delayed but no message was sent to me, nor was I every informed about what caused the delay. I attempted to use tracking, but was required to download an application, that I was not interested in using and was consequently left with no ability to track my package. Finally, I called after two-three weeks and was told one of the parts in m y order was unavailable and it was holding up my order. I cancelled the part, and the order was shipped promptly. Do better with package tracking!