Story In Steel Store review | Loox

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Lori H.Verified
The workmanship was amazing and the next day air shipping to make it for that special day was unexpected. Thank you Story In steel A+
Wedding Anniversary Metal Portrait
Purchased item
Wedding Anniversary Metal Portrait
"Beautiful artwork and beautifully constructed..."
Ben D.Verified
Very easy and came right on time
Wedding Anniversary Metal Portrait
Purchased item
Wedding Anniversary Metal Portrait
"The picture is a favorite of ours. Reminds us..."
Rebecca C.Verified
Very prompt
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"My husband loved the gift"
Greg B.Verified
I appreciate the entire process and experience. You guys are great!!!
Wedding Anniversary Metal Portrait
Purchased item
Wedding Anniversary Metal Portrait
"My younger sister turned 52 today, and we pre..."
John M.Verified
From start to finish i couldn't have asked for a better experience.
Wedding Anniversary Metal Portrait
Purchased item
Wedding Anniversary Metal Portrait
"Beautifully done. Brought my wife to tears...."
Christopher N.Verified
No
Sign Hardware Kit
Purchased item
Sign Hardware Kit
"You had no communication. I ordered 30 days b..."
Scott M.Verified
.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"Fantastic results. Better than expected."
Denisse N.Verified
Customer service was excellent and very timely in responding to my questions
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"So stunning! Our friend loved it!"
Stephany E.Verified
I originally had an issue with one of the screws not tightening. Nolan helped assist getting me new hardware. Now let's hope he actually follows through and sends it to me.
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"This was created for a friend that lost her p..."
Mike S.Verified
Excellent customer service
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"The photo is of Clyde, our 16 year old Maltes..."
Frank F.Verified
Had a great experience with the whole process and received regular updates which was appreciated.
Wedding Anniversary Metal Portrait
Purchased item
Wedding Anniversary Metal Portrait
"This was a photo from my wedding. I thought t..."
Jane W.Verified
The product is great and as advertised. They have responsive customer assistance and communication and made the whole process easy and satisfactory.
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"This was a godsend as a present for my adult..."
Lonnie P.Verified
Great product, great communication, great follow up. Will recommend for the rest of my life and will use this company again if an opportunity presents itself.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"My wife and I received a beautiful steel rend..."
Randal S.Verified
No
Personalized Texas Monogram
Purchased item
Personalized Texas Monogram
"I like it"
Rose M.Verified
Read my review and find out.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"It's beautiful but I'm not happy. I thought I..."
Dennis S.Verified
Na
Portrait Hardware Kit
Purchased item
Portrait Hardware Kit
"Na"
Sheryl A.Verified
Customer service follow-up on order placed was less than stellar. Was told order was placed and would receive draft in 3 days. After several attempts to contact, I later found out that they had not received my picture and had to start the process again.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"The artwork came out beautiful! It took long..."
Bryan B.Verified
Product came out great.
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"My Dads dog recently passed away and I wanted..."
Jose S.Verified
You met all my expectations.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"Very nicely done and packaged for delivery. C..."
Karis M.Verified
No
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"The wife loves it!!"
Jayden S.Verified
AMAZING WORK! So patient and works with you on design. My spouse got this for my father after we lost my mother around 7 months ago. i know she would have loved it as well!
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"it was beautiful! my father and I lost my mot..."
Ivelisse H.Verified
Customer Support has not responded after delivery.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"The frame did not align with the steel art. S..."
Ronald J.Verified
Keep it up!
Personalized Horse Ranch Monogram
Purchased item
Personalized Horse Ranch Monogram
"Very high quality steel and great design. Hig..."
Charity C.Verified
Make it easier to contact customer support and have someone actually respond.
Test Shopminds
Purchased item
Test Shopminds
"Respond to my support requests to rectify the..."
Gabby P.Verified
Great
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"Turned out amazing, they loved it!"
Marissa F.Verified
I never received it and I one will respond to me to help me
Test Shopminds
Purchased item
Test Shopminds
"I never received my purchase! I want a refund..."
Theresa H.Verified
All good!!
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"I absolutely love it!!!"
Trisha K.Verified
Better communication and branding
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"I want badly to give 5 stars... First, my shi..."
Nanette B.Verified
Absolutely love it
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"The hardware was exactly what was needed. Tha..."
Bryan S.Verified
Nothing to add
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"Amazing quality. Sent as a gift"
John G.Verified
Better attention to detail.
Test Shopminds
Purchased item
Test Shopminds
"I have been waiting over 2 weeks for Nolan Sm..."
Christopher S.Verified
Communication
Test Shopminds
Purchased item
Test Shopminds
"You could communicate better by responding ba..."
Brenda N.Verified
It was nice to see the picture ahead of time and it really didn’t take long. I mean it was Christmastime when I ordered.
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"Carlee was 14 when she passed away. This artw..."
Jonathan K.Verified
Excellent customer service, communication, artistry, and delivery! Everything was done perfectly and how the emails said it would be done!
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"My brother’s German Sheppard passed away and..."
Matthew B.Verified
Thank you so much appreciate everything you guys do
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"The attention to detail is unbelievable. I am..."
Ed T.Verified
Missing item that was paid for
Test Shopminds
Purchased item
Test Shopminds
"I ordered 2 different items. I received 1 but..."
Samuel M.Verified
It was a very easy process from start to finish. Highly recommend their product
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"They did a wonderful job bringing a photo of..."
John H.Verified
Delivery promised before Christmas, showed up over a week after Christmas.
Custom Pet Metal Portrait
Purchased item
Custom Pet Metal Portrait
"Bought this for my son, he loved it."
Michael O.Verified
No contact number still have not received word on when my item will be resent
Test Shopminds
Purchased item
Test Shopminds
"You gave me someone else’s item"
Jennifer W.Verified
I appreciate the patience your artist had with me in getting this exactly the way I wanted..I am so happy with the entire experience.
Custom Metal Portrait
Purchased item
Custom Metal Portrait
"We absolutely love it! It was a gift to my hu..."
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