Love the company and its products. Struggle with the Shop app as it’s intrusive to me and if it’s not used, it’s more troublesome to order on any site I’ve been on. Also I decided I needed to cut back on spending so in my attempt to cancel my membership, I got a message that I had no membership. I’ll still buy products in the future , just can’t swing the membership right now. After ordering, the marketing emails seemed non-stop with pleas to buy more. I’m 76 yo and retired with limited income.