Joanna D.
All good except far too many emails
Purchased item
Nuie Handles Small Rear Fixed Handle 50mm - Satin Chrome
"Excellent delivery and product, easy to fit."
welovecouk store reviewsSee product reviews
Niall G.
Call handling had a queue of 9 people yesterday.
Purchased item
1000 x 700 Rectangle Stone Shower Tray
"I like the shower tray, but I need to speak t..."
Robert M.
Asked for delivery on a specific date it turned up when I was at work.
Apparently no record of my request
Purchased item
Finesse Basin Mono Mixer Tap with Waste
"It a decent tap but the return policy is a jo..."
Kevin P.
Order dispatched but nothing on the van
Purchased item
Ryker 1100mm Toilet & Basin Combination Unit - Satin Green
"Inlet on cistern filler too long for a 500mm..."
Christopher H.
Thanks for sending out a replacement fast. As the first one was damaged. I’ll definitely be back if need anything else. Thanks🙏
Purchased item
900 X 900 Quadrant Stone Shower Tray
"Thanks"
Lynne J.
Easy ordering
Purchased item
Square Shower Waste White Top
"Fabulous"
Martin E.
Very easy
Purchased item
Hi-Flow Shower Waste 90mm Chrome
"Quick delivery"
Samantha B.
.
Purchased item
Aquadart Conway Deck Mounted Bath Shower Mixer WRAS - Chrome
"."
Sabibur T.
I think they making money by no refunding customers, making customers fed up.
Purchased item
PORTO 1700mm Premium Shower Bathroom Suite with Slide Rail Kit - Chrome
"If you order from this company you need to th..."
Zafar S.
👌🏼
Purchased item
Foundation 900 x 900mm Quadrant Shower Enclosure - Satin Chrome
"Great product great value 👌🏼"
John C.
Superb service, top quality taps and a rapid dispatch
Purchased item
Aquadart Bayswater Basin Taps - Chrome
"I had my current sink taps for 25 years , old..."
Janet K.
Nice and easy
Purchased item
Owen & Oaks Elite Walk-In Profile Pack - Chrome
"Needed to put a smaller screen in the bathroo..."
J S.
Fantastic
Purchased item
Hudson Reed Apex 8mm Glass 700mm Hinged Door - Polished Chrome
"Fantastic value ,quick delivery"
Nirmal M.
happy
Purchased item
Hi-Flow Shower Waste 90mm Chrome
"its' ok"
Eileen W.
Very easy to order. The first tray was cracked on delivery and it was replaced immediately with no problems
Purchased item
Anti Slip 1500 x 700 Rectangle Stone Shower Tray
"It looks good but I didn’t realise how diffic..."
Monika K.
It was easy to choose online
Purchased item
L-Shaped 1700 x 850/700 Shower Bath
"It was very fast delivery,good price and qual..."
Margaret A.
Very efficient and quick delivery. Highly recommended
Purchased item
1100 x 700 Rectangle Stone Shower Tray
"Amazing tray for amazing price."
Luke A.
Unable to contact
Purchased item
Nuie Ella 1850 x 800mm Pivot Shower Door
"Two weeks trying to contact to return deliver..."
Melissa M.
Delivered on time thank you.
Purchased item
Aquadart Hadley Bath Filler - Black
"Really looks great in bathroom. Love that it..."
Sheila M.
Slight hiccup, mirror taken to wrong address first time , but got it few days later.
Purchased item
Bayswater 600mm Flat Mirror - Stiffkey Blue
"Lovely mirror, looks great in my bathroom.Bou..."
Hazel G.
The delivery criteria regarding checking goods and having a specified time to check and take photos if anything was wrong is garbage as the delivery driver just dumped it at the back door. Good job it wasn't raining as it was delivered about 2pm and I didn't finish work until 5pm. I awaited a text/contact so I could tell someone to go and sign and check it over before the driver left, that didn't happen either.
Luckily it was all OK.
To be fair it was packed well.
Deliveries need to be looked at
Purchased item
Nuie Minimalist 400mm Floorstanding Basin Vanity Unit - Beach Oak
"Perfect for a small space/cloakroom/undertair..."
Robin M.
Great
Purchased item
Nuie 800 x 800 Square Stone Shower Tray
"Great"
Sandra A.
Had a couple of issues with delivery being damaged but was efficiently dealt with by very helpful customer service team.
Purchased item
Reina Capo Vertical Flat Straight Heated Towel Rail - 800 x 500mm - White
"Radiator looks good and works efficiently ple..."
Lucy D.
Good service
Purchased item
ShowerWorX Summit 900mm Quadrant Shower Enclosures - 8mm Glass
"Delivered quickly and happy with the quality"
Diane C.
As before
Purchased item
Nuie Ella 1000mm Sliding Shower Door
"The shower door was damaged however we did no..."
Peter D.
Quick delivery
Purchased item
MATRIX SQUARE Exposed Rigid Riser Thermostatic Shower Set - Black
"Great shower"
Hua R.
The customer service is awful on return business. It’s impossible to return!
Purchased item
1200 x 800 Rectangle Stone Shower Tray
"The two shower trays I bought recently from y..."
Premji K.
Dreadful - I have tried to return and just keep getting asked to take pictures of the outside of the box!!
Purchased item
SDG Wet Room Shower Tray Former with Center Drain & Complete with Square Waste Kit
"It was not fit for purpose, it is not a full..."
Francesko P.
Not very great service
Purchased item
1200 x 800 Rectangle Stone Shower Tray
"Not very great service"
Karen M.
Still awaiting refund
Purchased item
Hudson Reed Fusion Wall Hung Vanity Unit & Polymarble Basin 400mm (1 Door) - Charcoal Black
"Item had several scratches and was of poor qu..."
Mr M.
The delivery service was good.
Purchased item
Nuie 760 x 760mm Square Easy Plumb Stone Shower Tray - White
"The shower tray came all packaged. I prepared..."
David L.
Excellent as described and delivered promptly
Purchased item
Nuie Otley Round Straight Bath 1675 x 700mm - White
"Perfect as described fits perfectly. Brillian..."
Nigel E.
after initial trouble with broken unit another was sent quickly after sending proof of broken unit which was good in my opinion
Purchased item
Mayford Floor Standing 2-Door Vanity Unit 550mm
"after a broken unit was sent to me I had to p..."
Dawn T.
Easy and quick
Purchased item
Trieste 1950 x 1000mm Matt Black Grid Wetroom Screen with Support Bar - 8mm Glass
"Looks lovely, easy to fit"
Ross B.
Overall good. Delivery abit slow.
Purchased item
Nuie Deco Compact 400 Cloakroom Floor standing Vanity Unit - Satin White
"Great price. Looks better than a basic one."
Shaun C.
Easy to order quick reliable delivery
Purchased item
Hudson Reed Old London 1000mm 2-Door Vanity Unit & Ceramic 1 Tap Hole Basin - Twilight Blue
"Great quality at a great price."
Christine I.
The shower tray was really well priced. Shame I got the wrong size and had to return it. I wanted to get really funky things but ended up with utility type fittings.
Purchased item
Nova Gloss White 1200mm 4 Door Mirror Cabinet
"The builder put a fixing screw in to secure t..."
Fiona O.
Delivery was prompt and items well packaged.
A return took a little bit of prompting because I don't have a printer but customer services were very helpful in resolving that
Purchased item
Black Fast Flow 90mm Shower Waste
"Looks good in the shower cubicle and finishes..."
Nigel E.
Very good
Purchased item
Nuie Ella L-Shaped Hinged Bath Screen - Satin Chrome
"It’s ok for the money but I’d wished I’d spen..."
Jacqueline P.
All good, thank you
Purchased item
Hudson Reed Fusion 300mm Wall Unit - Gloss White
"Arrived in good time, well packaged, ready to..."
welovecouk store reviewsVisit store