Today, I decided to open and use the serum. When I first received it, I noticed the bottle was not full, but I assumed that was normal. However, when I tried to dispense the product, it would not come out because something was blocking it.
When I removed the lid, I found that the lift-and-peel seal was inside the cap and blocking the hole, which indicates that this bottle had already been opened and used.
I’m very disappointed that this item was not properly checked or removed if it had been r