Ann K.Verified
Not much experience but so far so good. Way way way too many text messages right after signing up.
Purchased item
Cascade Backpack - Standard
"Glad to have a bag with a solid base. My only..."
Portland Gear store reviewsSee product reviews
Karen E.Verified
How about a small pet carrier?
Purchased item
Cascade Weekender
"My hardworking Cascade Weekender satisfied ev..."
Sabine H.Verified
No
Purchased item
Cascade Pouch
"Great, well-made products"
Kimberly C.Verified
Happy to work with again!
Purchased item
Cascade Backpack - Standard
"Beautiful bag, excellent quality!"
Heather W.Verified
Great customer service!
Purchased item
Cascade Backpack - Standard
"Bought my daughter this backpack for her 1st..."
Beau B.Verified
N/A
Purchased item
Sueded PDX Carpet Hoodie
"Size is way too large, not even comfortably s..."
Marilinda P.Verified
Awesome company! Love their stuff!
Purchased item
Tech Organizer
"Nice organizer! Plenty of room for all my cha..."
Michelle K.Verified
Great customer service and love the website.
Purchased item
Tech Organizer
"Perfect size with all the pockets and straps..."
CustomerVerified
The folks at the store were super friendly and not at all pushy. They answered all my questions and held my items while I did some other shopping and exploring in the area.
Purchased item
Cascade Backpack - Standard
"This is a great bag! I love the square open t..."
CustomerVerified
Great experience
Purchased item
Cascade Backpack - Standard
"I love my bag and am encouraging others to bu..."
Richard S.Verified
Mahalo
Purchased item
Cascade Backpack - Standard
"Mahalo!!"
Kathleen P.Verified
Had an issue with shipment - not their fault! They were super fast at responding and eager to help
Purchased item
Cascade Backpack - Standard
"Great size - not heavy - holds a ton!!"
Raymond C.Verified
Very responsive customer service team!
Purchased item
Cascade Backpack - Standard
"I love how spacious it is on the inside. I al..."
Itzayana M.Verified
I wish you could do in store pick up. Im a local and wanted to used the welcome20 discount.
Purchased item
Cascade Backpack - Standard
"I love it. From the color to how spacious thi..."
Heidi S.Verified
Great experience , communication, shipping, quality
Purchased item
Cascade Backpack - Standard
"Great quality, plenty of room, hidden pocket..."
Margaret M.Verified
Addressed an issue with the shipping wrong color of item ordered promptly and easily. Thank you!
Purchased item
Cascade Backpack - Compact
"Excited to use it on my next plane trip next..."
Sasha G.Verified
I like the durability of the the products so far and really like the backpack versatility. I really like the wallet as well. It fits a lot while being sleek and easy to fit into small crossbody bags.
Purchased item
Cascade Kit
"It's my first time using it, but so far so go..."
Chris T.Verified
A very easy and fulfilling shopping experience
Purchased item
Cascade Tote
"It has all the bells and whistles that I’ve b..."
CustomerVerified
Bought it at the PDX kiosk, the young lady was great that helped me
Purchased item
Cascade Backpack - Standard
"Love the color! Comfortable to carry. Only do..."
CustomerVerified
Great product.
Purchased item
Cascade Backpack - Standard
"I bought this backpack mostly because of its..."
Kim M.Verified
The customer service is stellar and I love the advertising. Both led me to make the purchase.
Purchased item
Cascade Backpack - Standard
"I did like the quality of the material, and I..."
Kate B.Verified
Nope
Purchased item
Cascade Backpack - Compact
"Seems like a.good piece of gear. Lightweight...."
Catherine A.Verified
Excellent quality
Purchased item
Cascade Bag Charm
"Portland Gear customer service is so amazing..."
Sarah E.Verified
Great!
Purchased item
Cascade Backpack - Standard
"Love it. It’s so handy the way it unzips, sta..."
CustomerVerified
Staff were super friendly and helpful
Purchased item
Cascade Backpack - Compact
"It is so practical and well thought out with..."
Matt B.Verified
Love it !
Purchased item
Cascade Backpack - Standard
"We are extremely happy with their customers s..."
Patricia P.Verified
Great you get your stuff fast
Purchased item
Cascade Kit
"I first thing I got form Portland the backpac..."
Charlotte K.Verified
I'm not happy about their return policy I have two items that are still in the bag I didn't even take them out and I either have to pay to ship them back or drive to Portland
Purchased item
Cascade Duffle Bag - Standard
"Smaller then it looks on website"
Marina R.Verified
Thanks for the quick reply via AI assistance
Purchased item
Cascade Backpack - Standard
"I absolutely love this bag and had been on th..."
Ann L.Verified
Received my order quickly.
Purchased item
Cascade Backpack - Standard
"I used it for a trip to Europe and loved how..."
Karen B.Verified
I had a slight issue with one of the zippers and they replaced the backpack - amazing customer service. I am a Portland Gear customer for life!
Purchased item
Cascade Backpack - Standard
"I absolutely love the Cascade backpack! I ha..."
Donna S.Verified
So easy to navigate the website. The items I ordered arrived so quickly!
Purchased item
Cascade Kit
"Love this! It is the same great quality as th..."
April B.Verified
The return worked great. Thank you.
Purchased item
Cascade Backpack - Standard
"Love this color. Love the wide open top. Love..."
James S.Verified
Easy return on the wrong bag size
Purchased item
Cascade Backpack - Standard
"the bag is too big and I returned it for a sm..."
Jennifer W.Verified
Portland Gear has the best customer service!
Purchased item
Cascade Backpack - Standard
"We love the new and improved zippers from the..."
Robin B.Verified
Thank you for providing quality products and for your quick responses to questions.
Purchased item
Cascade Backpack - Standard
"I bought my Cascade backpack last year and I..."
Deborah R.Verified
The product was easy to order and arrived in a timely manner.
Purchased item
Cascade Backpack - Compact
"I loved the standard so much I bought the sma..."
Dan S.Verified
Na
Purchased item
Cascade Backpack - Standard
"Cool Beans7"
Cheryl G.Verified
No
Purchased item
Cascade Backpack - Standard
"Great quality"
Susan F.Verified
Great return policy and punctual shipping. I’m loving this company. I’m especially impressed with the quality of the products I have purchased.
Purchased item
Cascade Backpack - Standard
"My standard has just arrived. I have not used..."
Portland Gear store reviewsVisit store