Lena E.Verified
Easy to order, quick to receive, communication was excellent
Purchased item
Laptop Sleeve
"Very happy with my purchase, very well made,..."
Portland Gear store reviewsSee product reviews
Jenifer D.Verified
Easy to shop
Quick shipping
Purchased item
Cascade Backpack - Compact
"I would like if the base of pack ALSO had a s..."
Fiona O.Verified
Easy online purchase and fast shipping, too.
Purchased item
Cascade Backpack - Standard
"This backpack really lives up to the hype. It..."
Karoli K.Verified
Fast shipping with not much waste!
Purchased item
Cascade Backpack - Standard
"I love all the room without having to split e..."
CustomerVerified
The store was nice, neat and clean. Easy to find the bag I wanted. The girl working was not helpful and not friendly. But again the store was easy to navigate and I was able to find my bag on my own with ease.
Purchased item
Cascade Backpack - Standard
"I love that the back pack opens up so widely...."
Raven L.Verified
Really pleased with my first purchase and plan to purchase again.
Purchased item
Cascade Bag Charm
"Really love this little bag! Please make it i..."
Joellyn V.Verified
Easy shopping experience. Quality products. Enough optionality without being overwhelming.
Purchased item
Cascade Kit
"I condensed 3 different bags into one with th..."
Nicole P.Verified
When I couldn’t figure out how to unlock the carry on, I got immediate help with a link to instructions. Thanks!
Purchased item
Cascade Tote
"I will be using it soon for an international..."
Rebecca C.Verified
Excellent delivery time and customer service. Highly recommend.
Purchased item
Cascade Backpack - Standard
"I love my Cascade backpack. I plan to use it..."
Paula B.Verified
No problems
Purchased item
Cascade Backpack - Standard
"Love it!"
Patrick D.Verified
Love
Purchased item
Cascade Backpack - Standard
"Love"
Tim W.Verified
Great customer service.
Purchased item
Cascade Backpack - Standard
"Excellent quality, I’ve bought them for every..."
Nikol J.Verified
Easy to navigate your website, quality product! Thank you
Purchased item
Cascade Backpack - Standard
"What am awesome bag this is! I travel quite a..."
Javier R.Verified
Easy to order
Purchased item
Cascade Backpack - Compact
"Love it"
Elizabeth L.Verified
No issues.
Purchased item
Cascade Weekender
"Haven’t actually had an opportunity to use th..."
Lisa G.Verified
Waiting for my refund!
Purchased item
Cascade Backpack - Compact
"I felt like it was way overpriced for what it..."
Suzanne F.Verified
Love my backpack
Purchased item
Cascade Crossbody Bag
"I don't like the stiff sides."
Rosemary E.Verified
It was easy to order and we got it within a week. Very prompt service.
Purchased item
Cascade Backpack - Standard
"My son uses this backpack when he goes to his..."
Alexander F.Verified
Easy
Purchased item
Cascade Backpack - Standard
"Nice"
Donna B.Verified
Easiest transaction, and shipping was faster than expected. Items were shipped safe and securely.
Purchased item
Cascade Weekender
"I happened upon this weekender, and after see..."
CustomerVerified
Bought in store and had a smooth and easy experience
Purchased item
Cascade Backpack - Standard
"Best travel backpack I have ever owned. It h..."
Brenda B.Verified
Easy to navigate website. Good descriptions of products.
Purchased item
Cascade Backpack - Compact
"The bag is exactly as described and seems to..."
Natalie N.Verified
My experience with Portland Gear has been amazing from start to finish. The ordering process was smooth, shipping was timely, and the customer service was excellent. They were responsive, helpful, and truly care about their customers. The quality of their products consistently exceeds expectations and feels premium without the luxury markup. I’ll absolutely continue supporting this brand and recommending it to others.
Purchased item
Cascade Duffle Bag
"I am absolutely in love with this Cascade Duf..."
Kenneth W.Verified
I needed to make an exchange to a larger size and it was seamless
Purchased item
Cascade Backpack - Compact
"I loved the style and fabric."
Dena J.Verified
The website was easy and comprehensive!
Purchased item
Cascade Backpack - Compact
"This bag is so wonderful that I gave it to my..."
Zemirah L.Verified
On the one hand, there isn't a ton of things to choose from--but on the other, the variety and options for why we would come here are on par with nothing short of excellent. The purchasing is easy, options are simple and solid and the shipping is quick. I've even had to replace a bag when the zipper failed and a new one was shipped out to me within the warranty period free of charge without the usual hassle that comes from dealing with warranty exchanges. Lifelong customer here!
Purchased item
Cascade Kit
"This bag was bigger than I anticipated it wou..."
Jennifer S.Verified
recently purchased the Cascade Weekender from Portland Gear and, unfortunately, it hasn’t worked out the way I hoped.
I’m a nurse and currently breastfeeding, so my intention was to use the main compartment for my work gear and the bottom “shoe” compartment as a cooler for pumped milk and ice packs. I even bought a slim insulated insert (technically meant for soda cans!) to keep that bottom section clean and dry. On paper, it felt like the perfect setup.
In reality, it just hasn’t functioned
Purchased item
Cascade Pouch
"I recently purchased the Cascade Weekender fr..."
Phyllis R.Verified
Always an easy process.
Purchased item
Cascade Backpack - Standard
"Bought it for my niece and she loves it."
Nancy M.Verified
No issues. Easy to buy
Purchased item
Cascade Kit
"This bag is perfect for travel, exactly what..."
Laura G.Verified
Very easy to navigate
Purchased item
Cascade Backpack - Standard
"Preparing to travel and love how it accommoda..."
Laura R.Verified
I first bought the smaller version and it was just not going to work for me. the Return and exchange process was easy and seamless.
Purchased item
Cascade Backpack - Standard
"Very sturdy - as in it should hold up for yea..."
Kim M.Verified
Easy to purchase and quick delivery
Purchased item
Cascade Backpack - Standard
"Perfect travel bag! Fits all my extras when I..."
Christine F.Verified
Nice post purchase contact
Purchased item
Cascade Backpack - Standard
"It is exactly what I was looking for, no disa..."
Patty P.Verified
Very quick and on time!
Purchased item
Cascade Kit
"It holds so much! I will be able to have it i..."
Verna J.Verified
Amazing
Purchased item
Cascade Kit
"It got delivered very fast! Love it. The cho..."
Bari N.Verified
Efficient
Purchased item
Cascade Backpack - Standard
"Great quality! Love it"
Randa A.Verified
Easy to do business with.
Purchased item
Cascade Backpack - Standard
"Quality products and a company that backs the..."
Christiann S.Verified
I did have to wait a bit before the Kots came back in stock, but the waiting just solidified that I really wanted the items I putchased. No regrets!
Purchased item
Cascade Kit
"I used to have three different “travel kits”..."
Amy D.Verified
High quality - well thought out function- really good looking design
Purchased item
Cascade Bag Charm
"First purchase of brand and love the quality!"
Roderic L.Verified
Shopping was easy. Shipping was SLOW. Otherwise, though, no complaints.
Purchased item
Cascade Backpack - Standard
"I have the backpack and so far, I love it. I..."
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