Overall, I've had an excellent experience ordering and using the products we've bought. We've had amazing results with the healing balm, the lip balm travels with us everywhere, the washing powder is amazing (only have cold wash) and the soap bars are an absolute hit with the whole family along with the hair roots scalp balm. A little goes a long way too and in our opinion, work beautifully. Thank you for creating these, your products are simply wonderful :-)