Thathair Store review | Loox

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Melannie V.Verified
Shipping took much too long. They advertised that they were made in the US and ship from the US.. I don’t think that’s true.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Very disappointed in this product. They do NO..."
Bhargavi P.Verified
It took 3 weeks to arrive the order but too heavy for my head but they said I can't return because I have tried the item
Straight Halo Extension
Purchased item
Straight Halo Extension
"The plastic band is noticable on top of head..."
Debra K.Verified
Slowww shipping
Straight Halo Extension
Purchased item
Straight Halo Extension
"Doesn’t look natural or fit well"
Jenna D.Verified
Na
Straight Halo Extension
Purchased item
Straight Halo Extension
"Completely wrong color and is to big for my h..."
Christina M.Verified
Looks better quality online
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Absolutely hate the quality and would like a..."
Irene M.Verified
Horrible.
Straight Halo Extension
Purchased item
Straight Halo Extension
"Not a fan of this company. I didn’t use it or..."
Charlotte D.Verified
zero communication
Straight Halo Extension
Purchased item
Straight Halo Extension
"Color was completely wrong, I emailed to exch..."
Tara M.Verified
My only complaint is that it took forever to get here!
Straight Halo Extension
Purchased item
Straight Halo Extension
"The straight extensions are lovely! I'm havin..."
Dawn M.Verified
Love shampoo bars
Straight Halo Extension
Purchased item
Straight Halo Extension
"I didn't like it at all"
Helen V.Verified
Not good
Straight Halo Extension
Purchased item
Straight Halo Extension
"Horrible! Fake looking, doesn’t fit correctly..."
Amy M.Verified
Exceptional Quality & Even Better Customer Service! I am so impressed with this hair. The quality is fantastic—it truly feels like real hair and is a great value since it comes with two halos. What really sets this company apart is their outstanding customer service. They were incredibly responsive to my emails and immediately sent me a personalized video on how to adjust the halo when I mentioned it felt bulky. They are friendly, helpful, and genuinely invested in making sure I was happy.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Exceptional Quality & Even Better Customer Se..."
Adranna B.Verified
Just disappointed because I recently got diagnosed with alopecia and am very insecure with my hair… this hair tangled very easily 😩 and definitely had a weird smell to it at first but I was able to get the smell out with product: however the tangles were not friendly.
Straight Halo Extension
Purchased item
Straight Halo Extension
"Both sets tangle so easily…. I’m bummed becau..."
Sascha T.Verified
Ordered 9/15/25, shipped 9/18/25, has not moved since 9/27/25. As of 10/21/25 has not arrived. Not a good experience at all
Straight Halo Extension
Purchased item
Straight Halo Extension
"Ordered September 15th, 2025, shipped Septemb..."
Kristen C.Verified
Quick delivery
Straight Halo Extension
Purchased item
Straight Halo Extension
"Matches my color perfectly..no one knew it wa..."
Shelly S.Verified
Shipping was super slow, and I didn't know it was even in the US until it was at my door.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"The color is pretty, but too red for most hai..."
May Anne Czarina U.Verified
No customer service to reply. Keep ignoring my message
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"I keep messaging customer service to replace..."
Sheila E.Verified
They have not got back to me after I sent pictures
Rice Shampoo
Purchased item
Rice Shampoo
"The color was to light needs to have various..."
Kimberly N.Verified
Buying it wasn't the issue.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"There are no clear instructions on how to tig..."
Amber G.Verified
My first order was to long and Thathair was so quick to replace with shorter ones.
Straight Halo Extension
Purchased item
Straight Halo Extension
"The color match on these are incredible!!!"
Cheryl S.Verified
Wonderful
Straight Halo Extension
Purchased item
Straight Halo Extension
"They were a nice quality . Pleasantly surpris..."
Kathleen P.Verified
Easy process
Straight Halo Extension
Purchased item
Straight Halo Extension
"Great product"
Melissa B.Verified
Cheap
ThatHair Styling Comb
Purchased item
ThatHair Styling Comb
"Cheap"
Esther H.Verified
There was a Canada Post strike. It took several weeks to get my item.
Straight Halo Extension
Purchased item
Straight Halo Extension
"The weight of the hair piece was heavy. The..."
Heather D.Verified
Awful
Straight Halo Extension
Purchased item
Straight Halo Extension
"These are awful they don’t fit right and they..."
Amanda B.Verified
Fast delivery and great customer service
Halo Extension Set
Purchased item
Halo Extension Set
"Amazing, fast delivery and once I watched eno..."
Bruce H.Verified
Took like 3 weeks to get it, and then wasn’t even that good.
Straight Halo Extension
Purchased item
Straight Halo Extension
"Doesn’t really do much for my hair and is ver..."
Allie S.Verified
Overall wasn’t very impressed
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"I have very thin hair and I feel like the thr..."
Deanna N.Verified
The site is very user-friendly. And it came pretty quick. Just wish it was better quality. Or real hair...
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"The color was perfect but it looks and feels..."
Claudia M.Verified
The company is good but item should say it is for a select group of people.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"This product does not work for me. My hair ty..."
Shelley J.Verified
Shipping experience was very good but dislike the product. Difficult to place in hair and doesn’t stay in if you have thinner hair. I am unable to wear them so a waste of money for me.
Straight Halo Extension
Purchased item
Straight Halo Extension
"Very difficult to stay in. Wish I could retur..."
Danielle S.Verified
Awful
Straight Halo Extension
Purchased item
Straight Halo Extension
"Awful! Hair came in horrible condition"
Leann B.Verified
Can't even return thd hair if you don"t like it if the bag is opened, how are you even suppose to see if you like it if yiu cant open the bag.
Straight Halo Extension
Purchased item
Straight Halo Extension
"The hair is thin, halo does'nt fit on head co..."
Amy C.Verified
I love the Amber colored extensions but I need to return an item to you. Can you please tell me how to do so? Thank you so very much
Straight Halo Extension
Purchased item
Straight Halo Extension
"I love the amber colored extensions but I als..."
Nichole M.Verified
I emailed my dissatisfaction one week ago and I still have not gotten a response as to how I can return this defective product
ThatHair Styling Comb
Purchased item
ThatHair Styling Comb
"Horrible! I have tried to email to return an..."
Alisha K.Verified
A lot of color match photos so you can easily find what’s closest to your own color
Straight Halo Extension
Purchased item
Straight Halo Extension
"So easy to install. The color match was spot..."
Almedina S.Verified
No good
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"It’s wast of time and effort, you can’t curl..."
Peggy S.Verified
Not worth the money or effort.
Straight Halo Extension
Purchased item
Straight Halo Extension
"The hair is not easy to put on as shown and t..."
Susan R.Verified
TRIED GETTING A RETURN RESPONSE STILL HAVENT
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"HOW DO I RETURN"
Claudine S.Verified
It’s was good
Straight Halo Extension
Purchased item
Straight Halo Extension
"I did not like it. It’s too big."
Starling W.Verified
It looks and feels fake
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"It looks and feels awkward and fake"
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