Thathair Store review | Loox

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Vandana B.Verified
The entire experience was a mess. My first order didn’t match, and they refused an exchange. I bought a second, still wrong, and even with their color match guarantee they only replaced one. The third also didn’t match. These aren’t real hair so they can’t be highlighted to blend. Now I’m stuck with three unusable halo extensions and they won’t allow returns. A huge waste of money and time!
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"The whole process has been a total disaster...."
Linda C.Verified
All great!
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Very pleased with the color match. Soft and l..."
Angela V.Verified
The color of these extensions doesn't match my hair color. I've tried to contact you to arrange an exchange, but no one has responded. Therefore, I'm not very happy with my purchase.
Straight Halo Extension
Purchased item
Straight Halo Extension
"The color of these extensions doesn't match m..."
Shivangi T.Verified
I would like to return this item as the colors and texture didn't match my hair, so I no longer need it. Please send the return label to [email protected]
Straight Halo Extension
Purchased item
Straight Halo Extension
"I would like to return this item as the color..."
Veronica O.Verified
Excellent customer service.
Halo Extension Set
Purchased item
Halo Extension Set
"I’m obsessed with these extensions! I acciden..."
Sarah S.Verified
Doesn’t match and I want to return it
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"I need to return this price it doesn’t match..."
Josette W.Verified
It took forever to arrive, and you cannot get a refund if you try the product on. How are you suppose to know if product will fit if you don't try it on?!
Straight Halo Extension
Purchased item
Straight Halo Extension
"It doesn't fit right or stay secured, even wi..."
Vanessa P.Verified
Not as anticipated
Straight Halo Extension
Purchased item
Straight Halo Extension
"Not as anticipated"
Jeanne D.Verified
Very easy website to navigate through
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Maybe because I have a little bit thinner hai..."
Sonya W.Verified
.
Straight Halo Extension
Purchased item
Straight Halo Extension
"I'd wear them. They are to long for my head...."
Quinn B.Verified
Not for me
Straight Halo Extension
Purchased item
Straight Halo Extension
"Doesn’t match or look natural or stay in my h..."
Janna O.Verified
Color matched up perfect ,shipped fast, packaged well .
Straight Halo Extension
Purchased item
Straight Halo Extension
"It's pretty the hair is really short but it's..."
Caroline N.Verified
The products are horrible, and falsely advertised.
Straight Halo Extension
Purchased item
Straight Halo Extension
"They are horrible. This set did not even have..."
Brian K.Verified
Just took a bit to commit to a good color
Straight Halo Extension
Purchased item
Straight Halo Extension
"Soft and easy to manage"
Heather W.Verified
Na
Straight Halo Extension
Purchased item
Straight Halo Extension
"It is way too long for my head to snap around..."
Michelle G.Verified
Friendly ,helpful and attentive service
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Love my extensions.They blend seamlessly. Col..."
Shirleena B.Verified
Nothing special. Experience was what I expected.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Did not find the texture to my liking. It fel..."
Regina F.Verified
They came in when they said they would.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"My Hair is to short to wear the extension. Wi..."
Racheal S.Verified
Easy!
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"The color matched my hair perfectly. Soft, si..."
Colby T.Verified
This has been extremely frustrating experience and at this point i just wish i could have my money back.
Halo Extension Set
Purchased item
Halo Extension Set
"This is my 3rd time trying to fix my order an..."
Heidi H.Verified
Quick shipment
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Perfect match! Amazing quality. Very pleased"
Jamie J.Verified
They don’t look real at all
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"I don’t like them they just don’t look real m..."
Yvonne V.Verified
Not real hair like it says an the color don’t match for the second time am the return policy sucks won’t buy them
Straight Halo Extension
Purchased item
Straight Halo Extension
"Color don’t match for the second time takes f..."
G.Verified
Lack of communication
Straight Halo Extension
Purchased item
Straight Halo Extension
"The Halo hair feels like it is not secure eno..."
Brooklyn P.Verified
It was easy to find what I was looking for
Extension Storage Bag
Purchased item
Extension Storage Bag
"It is hard to keep the hair in the clip along..."
Paola M.Verified
Customer service is not transparent essentially saying one the product is received it is not returnable.
Straight Halo Extension
Purchased item
Straight Halo Extension
"I’m very disappointed with customer service...."
Lauren C.Verified
Bad customer service
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Bad quality of hair looks so fake and gets so..."
Natasha M.Verified
Came in timely fashion
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"I love the straight extension, it matches my..."
Ekaterina M.Verified
False advertisement
Straight Halo Extension
Purchased item
Straight Halo Extension
"Not what I expected at all. The hair doesn’t..."
Crystal A.Verified
Easy to use
Halo Extension Set
Purchased item
Halo Extension Set
"Absolutely beautiful very soft. I was so exci..."
Tiana C.Verified
.
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Im new to extensions so Im unsure if im doing..."
Eileen J.Verified
Could not do a return on the site email address did not work
High Quality Halo Hair Extensions
Purchased item
High Quality Halo Hair Extensions
"Too long"
Ann S.Verified
Choosing a color to match my hair was easy and my items were shipped quickly.
ThatHair Styling Comb
Purchased item
ThatHair Styling Comb
"."
Catherine S.Verified
Came quick
Straight Halo Extension
Purchased item
Straight Halo Extension
"I ordered a bit too long. The color matches a..."
Pamela A.Verified
Easy and timely. Product was as it advertised.
Straight Halo Extension
Purchased item
Straight Halo Extension
"Purchased for my 16 year old granddaughter. S..."
Yvon F.Verified
A
Straight Halo Extension
Purchased item
Straight Halo Extension
"No way to get the order right. Worst company!..."
Maria G.Verified
Shopping here was easy.
Straight Halo Extension
Purchased item
Straight Halo Extension
"It’s not that I didn’t like it. It’s more th..."
Sue R.Verified
No refund
Straight Halo Extension
Purchased item
Straight Halo Extension
"Too thick, not enough choices for shades of g..."
Nancy B.Verified
Return was a nightmare
Straight Halo Extension
Purchased item
Straight Halo Extension
"Way too large and the string to shorten was b..."
Christine T.Verified
Super easy
Straight Halo Extension
Purchased item
Straight Halo Extension
"I love them! Makes me feel more confidant...."
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