Shrimp Up Aquatics! Store review | Loox

Shrimp Up Aquatics! store reviewsSee product reviews

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Juliet V.Verified
Great communication
Skittles Shrimp
Purchased item
Skittles Shrimp
"Like the shrimps"
Graceson O.Verified
I would give more stars, but there were several delays which ended up making the package fail. On the other hand, the customer service was outstanding, and response times were extremely quick.
Amano Shrimp
Purchased item
Amano Shrimp
"Customer service was really good! The package..."
Kenneth B.Verified
Great!
Amano Shrimp
Purchased item
Amano Shrimp
"Order arrived very quickly. Once shipped, eve..."
Andrea A.Verified
Amazing customer service!
Skittles Shrimp
Purchased item
Skittles Shrimp
"Absolutely beautiful!"
Jorge I.Verified
They have awesome customer service and support.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"My shrimp 🦐 arrived well packaged and healthy..."
Christine L.Verified
Easy and quick
Skittles Shrimp
Purchased item
Skittles Shrimp
"Ordered the 10 pack. They all arrived alive a..."
Amber H.Verified
10/10 experience. Great company from my experience
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"10/10 experience. All shrimp arrived alive, i..."
Douglas B.Verified
That’s it
Amano Shrimp
Purchased item
Amano Shrimp
"The shrimp came in healthy and energetic. Unf..."
Katt M.Verified
Excellent customer service, great care
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"My shrimp arrived almost 100% alive and happy..."
Alfredo P.Verified
Half of my shrimp arrived dead. I reached out to the company when my shipment arrived right away still I haven’t heard back from them.
Skittles Shrimp
Purchased item
Skittles Shrimp
"When I receive my order I wrote to the compan..."
Angelica P.Verified
Costumer service is trash.
Crystal Red Shrimp
Purchased item
Crystal Red Shrimp
"Arrived dead, waste of money !"
Cody J.Verified
Arrived nearly frozen and I didn't take pictures so I am out luck
Amano Shrimp
Purchased item
Amano Shrimp
"My order arrived nearly frozen and dead but w..."
Jill C.Verified
Very careful shipping for my skittles shrimps. They are adorable and very healthy
Shrimp Fit+
Purchased item
Shrimp Fit+
"Very fast shipping and shrimps love it"
Kashandra H.Verified
They are doing right by sending me the shrimp that we’re missing from my package. Overall, I feel like I did not get a very good batch of shrimp so I’m a little disappointed but at the same time their customer service is good.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"I ordered the breeder pack and only received..."
Jessica S.Verified
It took two weeks to get the 10 shrimp I ordered, which was my fault, I ordered in a hurry and didnt see that they only ship on Mondays and Tuesdays. I wasnt home when they arrived, but my house sitter brought them in and got them into their tank. They must have thrown extras in there because I lost at least 4 within 24 hours (I did my best explaining how to acclimate, I was expecting worse honestly), I still have 8 alive somehow lol. So thats wonderful! I still gave 5 stars though.
Indian Almond leaves
Purchased item
Indian Almond leaves
"The leaves came in great condition, neat and..."
Mark K.Verified
Everything was pretty simple. Even during mid winter with shipping delays due to weather
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"All shrimp arrived safe and happy to join thi..."
Debra L.Verified
Easy and reliable.. fast dependable service too.. tyvm!
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Best little crabs.. so cute and very active....."
Charles C.Verified
Great packaging
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"Crab was in great shape but only 2 of the 5 s..."
Dollman S.Verified
One shrimp was DOA and had been partially eaten by the others. Another one died during drip acclimation. Out of the three survivors only two of them were vibrant orange.
Orange Sunkist Shrimp
Purchased item
Orange Sunkist Shrimp
"One shrimp was DOA, had already been partiall..."
Daniel N.Verified
Wasn’t great
Skittles Shrimp
Purchased item
Skittles Shrimp
"Super slow to ship and slower shipping speed..."
Joe E.Verified
Great variety
Amano Shrimp
Purchased item
Amano Shrimp
"Even with a delay due to the USPS, all ten of..."
Gabriel U.Verified
Incomplete order, order arrived cold with no insulation.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Only 6 of the 10 shrimp arrived. There were a..."
John Q.Verified
Not good customer service
Blue Velvet Shrimp
Purchased item
Blue Velvet Shrimp
"Unfortunately most of the shrimps died upon a..."
Andrea B.Verified
Amazing!
Yellow Golden Back Shrimp
Purchased item
Yellow Golden Back Shrimp
"My first order arrived and not of the fault o..."
James K.Verified
Easy shopping and great customer service!
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"Great experience. Had a few DOA shrimp and co..."
Davian K.Verified
It’s been fun and easy with the children
Freshwater Pom Pom Crab (Ptychognathus barbatus)
Purchased item
Freshwater Pom Pom Crab (Ptychognathus barbatus)
"It’s been fun’s and easy"
Matt I.Verified
Fast shipping.
Fire Red Cherry Shrimp
Purchased item
Fire Red Cherry Shrimp
"They all died within 3 days. I failed to get..."
Crystal H.Verified
Since the shrimp and the plants and the filter were all shipped separately, it would have been nice to have tracking for each item. It would have been nice if the filter and plants would have shipped before the shrimp, since there was a delay in shipping the shrimp.
10 Assorted Aquarium Plants
Purchased item
10 Assorted Aquarium Plants
"I wish the assorted plants had come with deta..."
Patrick H.Verified
Could do better shipping the shrimp not insulated at all
Orange Sunkist Shrimp
Purchased item
Orange Sunkist Shrimp
"When we received the orange breeder pack shri..."
Connor F.Verified
Not bad
Blue Dream Shrimp
Purchased item
Blue Dream Shrimp
"DOA"
Kensley C.Verified
love the experience i had other than the few dead shrimp
Carbon Rili Shrimp
Purchased item
Carbon Rili Shrimp
"we had 3 doa :("
Emma P.Verified
Amazing!!
Amano Shrimp
Purchased item
Amano Shrimp
"So happy with these shrimp! They arrived aliv..."
Kristopher R.Verified
Great customer service
Orange Rili Shrimp
Purchased item
Orange Rili Shrimp
"Unfortunately they were all dead on arrival."
Dan P.Verified
Between lack of communication in a timely manner and the shorting of my order after all of that I'm definitely not ordering or recommending this place. I feel cheated.
Emerald Dwarf Rasbora "NEW"
Purchased item
Emerald Dwarf Rasbora "NEW"
"Received 1 fish... not 8. Fish made it a day...."
Daryl E.Verified
Great customer service
Amano Shrimp
Purchased item
Amano Shrimp
"Great customer service looked great on arriva..."
Drew B.Verified
Lack of communication about why the shipment was delayed and shrimp showing up dead.
Yellow Golden Back Shrimp
Purchased item
Yellow Golden Back Shrimp
"4 of the shrimp showed up dead and 1 shrimp w..."
Justin B.Verified
With the freeze at the end of January there was a delay but once it was safe to send i got my shrimpies quick and all alive!
Amano Shrimp
Purchased item
Amano Shrimp
"Showed up alive and ready to eat algae!"
Kimberly L.Verified
Shipping took longer than expected.
Skittles Shrimp
Purchased item
Skittles Shrimp
"All but one shrimp were alive when they arriv..."
Kara F.Verified
Always so nice and attentive
Shrimp Fit+
Purchased item
Shrimp Fit+
"Sinks almost instantly, covering a wide area..."
Trudy H.Verified
Until my issue with DOA, I was impressed with the customer service.
Forktail Rainbowfish "NEW"
Purchased item
Forktail Rainbowfish "NEW"
"I ordered the Forktail Rainbow fish on impuls..."
Shrimp Up Aquatics! store reviewsVisit store